Examinations Manager (Maternity Cover) (Redeployee Applicants Only)
City St George's, University of London · GB
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About the Role
The Exams Manager will provide operational leadership for the delivery of centrally administered examinations, ensuring secure, fair, and efficient assessment processes. This role involves leading a team responsible for examination delivery across multiple campuses while driving service excellence and continuous improvement.
Responsibilities
- Lead the planning and delivery of central examination operations across the University, ensuring compliance with academic regulations and governance requirements.
- Manage examination cycles, including scheduling, venue allocation, on-the-day management, and invigilation arrangements.
- Provide leadership to the Exams team, oversee risk management and incident resolution, and work collaboratively with stakeholders to deliver an excellent student experience.
- Contribute to service enhancement, reporting, and operational performance monitoring.
Requirements
- Experienced higher education professional with substantial knowledge of examination processes, academic regulations, and governance frameworks.
- Proven experience managing complex operational services and deadlines.
- Proven experience leading and developing staff.
- Proven experience driving process improvements.
- Strong communication skills.
- Strong stakeholder management skills.
- Strong problem-solving skills.
- Experience managing risk.
- Experience implementing inclusive assessment arrangements.
- Experience delivering customer-focused services.
Skills
- Examination processes
- Academic regulations
- Governance frameworks
- Operational service management
- Staff leadership and development
- Process improvement
- Communication
- Stakeholder management
- Problem-solving
- Risk management
- Inclusive assessment
- Customer-focused service delivery
Location
- City St George's
Work Type
- Full-time
Experience Level
- Experienced professional
Salary/Compensations
- Sector-leading salary
Benefits
- Pension scheme
- Comprehensive package of staff training and development
About the Company
- City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.
- The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
- Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
- Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
Equal Opportunity
- City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
- We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
- City St George’s operates a guaranteed interview scheme for disabled applicants.