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About the Role

We are looking for a motivated and results-driven Account Executive to join the team. In this role, you will be responsible for developing and maintaining strong relationships with commercial clients, identifying new business opportunities, and working closely with our operations team to deliver outstanding solutions.

Responsibilities

Build and manage a portfolio of commercial client accounts
Conduct site visits to assess client needs and provide tailored HVAC solutions
Manage the entire sales cycle from finding a client to securing a deal
Provide professional after-sales support to enhance the customers’ dedication
Collaborate with internal teams (engineering, project management, service) to ensure project success
Meet or exceed sales targets and KPIs
Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry.
Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs.

Requirements

10+ years of Rotating Equipment Service experience
Ability to travel
Proven experience in B2B sales; HVAC, mechanical contracting, or construction industry experience is highly preferred
Strong interpersonal and communication skills
Ability to understand technical concepts and translate them into client-friendly solutions
Negotiate agreements and keep records of sales and data
Self-starter with excellent time management and organizational skills
Proficiency with CRM software and Microsoft Office
Valid driver's license and willingness to travel locally for client meetings and site visits
Ability to read, understand, and apply written instructions, emails, and business correspondence.
Strong written communication skills are essential for drafting professional emails, reports, and internal documents.
Ability to clearly present information in one-on-one and small group settings with employees, customers, and vendors.
Proficiency in basic arithmetic operations including addition, subtraction, multiplication, and division.
Comfortable working with percentages, ratios, and basic financial calculations.
Familiarity with spreadsheets and data entry is necessary for tracking expenses, reports, and various administrative tasks.
Strong problem-solving skills with the ability to follow written, verbal, or visual instructions accurately.
Ability to prioritize multiple tasks, meet deadlines, and adapt to shifting priorities.
Attention to detail and sound judgment are critical, particularly when handling confidential information.
Ability to establish and grow relationships with customers through effective verbal and written communication.
Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners.
Able to solve problems and skillfully negotiate with a minimum of noise while managing stress.
Demonstrates integrity and trust through appropriate directness and truthfulness.
Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings.
Regularly required to sit, use hands for typing and other office-related tasks, and communicate clearly.
May occasionally need to stand, walk, or lift office materials weighing up to 25 pounds.
Vision requirements include close vision for computer work and the ability to adjust focus as needed.

Skills

B2B sales
HVAC
Mechanical contracting
Construction industry
Interpersonal skills
Communication skills
Technical concept translation
Negotiation
Record keeping
Time management
Organizational skills
CRM software proficiency
Microsoft Office proficiency
Problem-solving
Written communication
Presentation skills
Basic arithmetic
Spreadsheet proficiency
Data entry
Verbal communication

Location

KATS - Wellsville, NY
Remote/Northeast or North Central USA

Work Type

Remote
Full-time

Experience Level

Experienced
10+ years of Rotating Equipment Service experience

Salary/Compensations

$90000.00 - $125000.00

Benefits

Competitive Weekly Pay
Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
401(k) Retirement Savings Plan with a 5% match
Life Insurance
Short & Long-Term Disability
Up to 4 weeks of Paid Off
9 Paid Holidays + Veterans Day for Veterans
Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
Generous Referral Bonus of $2,500 per referral
Company vehicle or allowance
Mobile phone or phone allowance
Uniforms
Work boot allowances

About the Company

KATS is a rotating equipment service and maintenance company serving customers across the United States.
Founded in 2022, KATS partnered with FirstCall Mechanical in 2025.
FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services.
FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more.
With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships.
The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.
FirstCall Mechanical not only partners with companies to nurture growth in the market but also provides equal focus on employee growth and development as well.
We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

Equal Opportunity

FirstCall Mechanical values our employees' well-being, growth, and success!
FirstCall Mechanical not only partners with companies to nurture growth in the market but also provides equal focus on employee growth and development as well.
We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.