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About the Role
The Consumer and Retail Sector Director will manage a portfolio of U.S.-based Consumer and Retail clients, driving revenue and Return on Risk-Weighted Assets (RoRWA) growth through the implementation of the Consumer and Retail and Corporate and Institutional Banking (CIB) strategy. As a CIB Coverage Banker, you will deepen existing client relationships and build new long-term partnerships aligned to HSBC’s ambition to be the Leading International Bank. You will act as a trusted adviser, connecting clients to market-leading products, services, and HSBC’s global network to meet U.S. and international needs.
Responsibilities
- Manage a portfolio of Consumer and Retail clients as primary point of contact with sector-informed coverage
- Perform day-to-day performance and development of junior staff as part of a larger Consumer and Retail relationship management team
- Deliver revenue and RoRWA growth through implementation of the Consumer and Retail and CIB strategy, globally
- Build long-term client relationships and secure new Consumer and Retail client partnerships aligned to HSBC’s strategy
- Act as a strategic trusted adviser to Consumer and Retail sector clients at headquarters level
- Coordinate with product specialists across CIB and Global Network Banking teams to develop and present solutions for global client needs
- Own customer engagement across the relationship lifecycle, ensuring service excellence end to end
- Inspire and motivate junior colleagues to deliver consistent, high-quality relationship management
Requirements
- Proven track record managing and developing a high-performing sales team in a sizeable market
- Substantial experience managing global large corporate clients, including knowledge of key sector trends and the regulatory environment
- Strong knowledge of banking products and services, with evidence of sales success
- Evidence ownership of a business segment or area Profit and Loss (P&L) outcomes
- Strong organizational, analytical, negotiation, communication, teamwork and influencing skills in client coverage
- Credit training or equivalent demonstrable experience
- Established experience in customer-facing roles
- Knowledge of regulations impacting the business, including lending and credit approval processes
- Experience delivering strategic change in a matrix environment
- Hold Series 79 and 63 FINRA licenses or commit to attaining them
Skills
- Sales team management
- Global large corporate client management
- Banking products and services knowledge
- Organizational skills
- Analytical skills
- Negotiation skills
- Communication skills
- Teamwork skills
- Influencing skills
- Credit training
- Customer-facing roles
- Regulatory knowledge
- Strategic change delivery
Location
- New York City
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Tailored professional development opportunities
- Competitive pay and benefits package
- Robust Wellness Hub
- Welcoming and inclusive work environment
- Industry-leading volunteerism policy
- Generous matching gift program
- Comprehensive program of immersive Sustainability and Climate Change Initiatives
- Employee Resource Groups
About the Company
- Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.