Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Principal Risk Solutions Consultant role.
Rezi rewrites your resume against Trustly's job description. Free.
Tailor your resume to this Principal Risk Solutions Consultant role.
Rezi rewrites your resume against Trustly's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Principal Risk Solutions Consultant posting at Trustly — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Principal Risk Solutions Consultant posting at Trustly — free, in seconds.
About the Role
You will be the risk voice in customer conversations, owning the risk relationship for a portfolio of customers. This includes managing reporting, thresholds, remediation, and expected loss and guarantee tier pricing. You will influence outcomes through collaboration with internal teams and directly with customers.
Responsibilities
- Run the risk cadence for customers: regular reporting, risk content in quarterly business reviews, and risk packs.
- Explain approval rates and thresholds, and deliver threshold and guarantee tier changes with rationale.
- Advise customers on controls and data to improve Trustly's approval rates.
- Bring the case for threshold or tier changes back into Trustly.
- Run discovery and scoping with customers and deal teams for new deals.
- Set indicative risk appetite, expected loss rates into pricing, guarantee tier recommendations, and pre-authorization or data requirements.
- Quantify the trade-off for the customer: approval rate, expected loss, and guarantee fee.
- Structure risk terms on non-standard deals.
- Design pilots and phased launches for new customers or verticals.
- Review deals post-launch, comparing actual performance against pricing.
- Carry the customer view into the risk engine and product roadmap.
- Own risk content in requests for proposals, risk questionnaires, and customer due diligence reviews.
- Enable commercial and customer success teams on risk capabilities and when risk involvement is needed.
- Represent Trustly risk with customers and at industry events.
Requirements
- 8+ years in payments risk, merchant underwriting, or risk consulting, including customer-facing experience.
- Customer-facing risk experience at a payments company, or pre-sales and solutions consulting at a risk or decisioning vendor, with direct executive-level exposure.
- Ability to build a deal-level expected loss view and explain assumptions.
- Experience explaining loss and return performance to customers and agreeing remediation plans.
- Working knowledge of guaranteed payment economics.
- Proven ability to influence decisions outside of direct ownership.
- Analytical skills and ability to explain trends.
- Willingness to travel up to 25% in the US and Canada.
Skills
- Payments risk
- Merchant underwriting
- Risk consulting
- Customer-facing communication
- Risk analysis
- Deal structuring
- ACH or EFT domain expertise (preferred)
- Risk engines
- Real-time decisioning
- Fraud platforms
- Collections
- Repayment strategies
- Account validation
- Checkout flow optimization
Location
- San Francisco
- New York
Work Type
- Hybrid
Experience Level
- 8+ years
Education Level
- Bachelor's degree in a quantitative or business discipline (preferred)
Benefits
- Flexible paid time off
- Generous PTO accrual plans
- Comprehensive medical, dental, vision, and other insurances
- FSA & HSA plans for medical and dependent care
- Home office set-up allowance
- Internet stipend
- Retirement plan match for 401k and RRSP
- Gender-neutral paid parental leave
About the Company
- Trustly is building a smarter, faster, and more secure financial future by revolutionizing payments.
- Global leader in Open Banking Payments, establishing Pay by Bank as the new standard at checkout.
- Ambition: To build the world’s most disruptive payment network and redefine the payment experience.
- Global team of innovators, collaborators, and doers in a dynamic, entrepreneurial, high-growth environment.
- The Data team is the backbone of decision-making and product innovation, processing millions of transactions in real time.
- Culture of intellectual curiosity, technical excellence, and extreme ownership.
Equal Opportunity
- Trustly embraces and celebrates diversity of all forms.
- Proud and committed to being an Equal Opportunity Employer.
- Believes an open and inclusive environment enables people to do their best work.
- All decisions regarding hiring, advancement, and employment are made solely on the basis of qualifications, merit, and business need.