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About the Role

This is a highly visible opportunity to influence decisions, accelerate innovation, and create meaningful value for our customer, consumers, brands, and business. You will own the national customer strategy for one of Canada’s leading retailers, leading senior customer relationships, complex negotiations, and annual business planning to unlock sustainable, profitable growth.

Responsibilities

Develop and execute the national customer strategy aligned with Coke Canada Bottling’s growth objectives.
Build trusted relationships with senior customer executives, buyers, merchants and regional leaders.
Lead negotiations involving pricing, promotions, innovation, contracts and joint business planning.
Identify opportunities to expand distribution, assortment, pack formats and shopper engagement.
Deliver volume, revenue, market-share and profitability objectives.
Own the customer P&L, trade investments and customer-specific budgets.
Lead forecasting and performance reviews, identifying risks and opportunities early.
Use customer, market and financial insights to guide decisions and strengthen performance.
Lead the commercialization of new products, pack formats and customer-specific programs.
Create compelling promotional events, seasonal programs and differentiated customer offerings.
Partner with Marketing, Category Management and Revenue Growth Management to deliver meaningful value for the customer and consumers.
Strengthen the position of the Coca-Cola portfolio across the customer’s business.
Bring Marketing, Finance, Supply Chain, Procurement, Customer Solutions and Operations together around a shared customer agenda.
Partner with operational teams to maintain strong service levels, healthy inventory and distribution performance.
Lead, coach and develop a high-performing national customer team.
Create a culture of accountability, collaboration and continuous improvement.

Requirements

10+ years of progressive sales, commercial or customer-leadership experience.
Demonstrated success managing a large, complex national retail customer.
A strong record of delivering profitable growth and building trusted executive relationships.
Experience leading complex negotiations and annual or joint business-planning processes.
Strong financial acumen, including customer P&L, forecasting, investment and profitability management.
The ability to influence across functions and lead through complexity and change.
A genuine commitment to coaching and developing high-performing teams.
All offers of employment at Coke Canada Bottling are conditional upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some, or all, of the following: criminal clearance, employment verification, education verification and driver's abstract review.

Skills

Strategic thinking
Commercial operation
Disciplined execution
Building credibility
Clear communication
Team mobilization

Location

Canada

Work Type

Full-time

Experience Level

10+ years

Education Level

Bachelor’s degree in Business, Commerce, Marketing or a related discipline.

Salary/Compensations

$151,200 - $170,000

Benefits

Competitive compensation package
Access to retirement and saving programs
Family and employee assistance program
Paid vacation and floater days
On-the-job training
Library of free courses for just-in-time learning

About the Company

Coke Canada Bottling is Canada’s Local Bottler. We’re Made Local.
We are accelerating toward an ambitious future. Through Accelerate 2030, we are evolving how we grow, serve our customers, and win together.
Join a local, family-owned business that’s part of a globally recognized brand, where you can develop your capabilities, competencies, and career.
We have close, local connections with the communities in which we operate across Canada. We’re determined to make a positive difference in our communities; this includes opportunities for employee volunteerism.
We’re building our business responsibly and our mission is to work Toward a Better Future Together. We have a plan that outlines how we are reducing, reusing, recycling, decreasing our carbon footprint, and using water responsibly. For more information visit cokecanada.com/sustainability/

Equal Opportunity

Coke Canada has been recognized as one of Canada’s Best Employers for Diversity, and we’re committed to fostering a diverse, equitable and inclusive workplace. Together we are creating a workplace culture that values diversity, enables inclusivity and ensures everyone feels like they belong. We are aiming to ensure our diverse workforce is reflective of the communities in which we operate.
Research shows that women-identifying and other marginalized individuals often hesitate to apply unless they meet 100% of the listed qualifications. If this role excites you, even if you don’t check every box, we encourage you to apply. Your unique experience and perspective could be what we’re looking for.
Our hiring process is human-driven and does not involve AI tools for screening, assessment, or selection. For individuals requiring accommodations or support throughout the recruitment process please call 1-844-383-2653 or email HR@cokecanada.com.