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About the Role
The Mortgage Operations Closing team plays a critical role within Great-West Life's Mortgage Investments business, acting as the central hub that brings together Origination, Legal, borrowers, and other stakeholders to ensure commercial mortgage transactions are successfully closed and funded. This group is responsible for managing the end-to-end closing process for a diverse portfolio of commercial mortgage investments while maintaining a strong focus on risk management, compliance, operational excellence, and client service.
Responsibilities
- Manage commercial mortgage closings from commitment acceptance through funding.
- Coordinate stakeholders and resolve issues to ensure timely closings.
- Review legal and due diligence documentation.
- Ensure compliance with regulatory and lending requirements.
- Partner with internal and external stakeholders throughout the closing process.
- Identify opportunities to improve efficiency, processes, and documentation.
- Reconcile mortgage loan files and maintain complete transaction records.
Requirements
- Bachelor's degree in Business Administration, Law, or a related field.
- Minimum 5 years of commercial mortgage closing experience, including funding and closing loan transactions; experience with commercial construction mortgage closings is an asset.
- Strong knowledge of real estate lending practices, loan documentation, and closing processes.
- Excellent verbal and written communication, interpersonal, and customer service skills.
- Strong organizational, time management, and prioritization skills, with exceptional attention to detail.
- Ability to manage multiple priorities, work under pressure, meet tight deadlines, and handle fluctuating workloads.
- Self-starter with the ability to work independently and collaboratively in a team environment.
- Adaptable, flexible, and responsive to changing business needs.
- Proficiency in Microsoft Office applications, with strong technical aptitude and experience using operational and tracking systems.
- Solid accounting and mathematical skills.
- Demonstrated professionalism, sound judgment, and a commitment to accuracy and quality in work.
Skills
- Commercial mortgage closing
- Funding loan transactions
- Closing loan transactions
- Commercial construction mortgage closings
- Real estate lending practices
- Loan documentation
- Closing processes
- Verbal communication
- Written communication
- Interpersonal skills
- Customer service skills
- Organizational skills
- Time management skills
- Prioritization skills
- Attention to detail
- Microsoft Office applications
- Operational systems
- Tracking systems
- Accounting skills
- Mathematical skills
Work Type
- Permanent
- Full Time
- Hybrid
Experience Level
- Assistant Manager
- Minimum 5 years of commercial mortgage closing experience
Education Level
- Bachelor's degree in Business Administration, Law, or a related field.
Salary/Compensations
- $71,400.00 - $107,100.00 annually
Benefits
- Opportunities for career advancement
- Access to industry-leading learning programs
- Up to $2,000 annually towards education reimbursement
- Flexible health and dental benefits
- $5,000 mental health benefit
- In addition to regular vacation and personal days
- Volunteer day
- Company-matching pension plan
- Share ownership program
- Additional investment options
- Employee recognition programs
- Service milestone celebrations
- Employee discounts
- Employee Resource Groups (ERGs)
- Mentorship programs
- Social clubs and events
About the Company
- Great-West Lifeco Inc is a Canadian headquarter, international financial services holding company with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses.
- We operate in Canada, the United States, and Europe under the brands: Canada Life, Empower and Irish Life.
- At the end of 2024, our companies had over 32,250 employees, 106,000 advisor relationships, and thousands of distribution partners – serving approximately 40 million customer relationships.
- Great-West Lifeco trades on the Toronto Stock Exchange (TSX) under the ticker symbol GWO and is a member of the Power Corporation group of companies.
Equal Opportunity
- We’re committed to removing barriers and ensuring equal access to employment.
- Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com.
- All information provided will be handled in accordance with applicable laws and Great-West Lifeco policies.