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About the Role
Our Retail team is looking for an Assistant Store Manager to join our quickly growing and developing team at JD Sports Canada. The role involves delivering excellent customer experience, fostering team growth and development, and ensuring operational excellence through managerial tasks like scheduling, inventory management, and performance evaluation.
Responsibilities
- Ensure the team is delivering an excellent customer experience through coaching and motivating the team while driving sales.
- Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
- Train and grow a team focused on delivering outrageous experiences to our community through coaching and feedback.
- Generate business results and achieve key KPIs.
- Deliver sales, customer experience, merchandising, visual, and operational expectations.
- Act as a partner between customers, sales associates and store leadership.
- Learn and share expertise of products and trends to fit customer’s needs.
- Maintain awareness of all product knowledge, and current or upcoming product / trends.
- Contribute to a positive and inclusive work environment.
- Support key initiatives as empowered by and in partnership with the Store Manager.
- Take a proactive approach to growing the business through community outreach.
- Prioritize culture first in everything you do, with a commitment to personal growth and self-awareness.
- Provide outrageous experiences 100% of the time, sharing our awesome products with our Community.
Requirements
- Minimum 2 years of retail experience.
- Passionate and knowledgeable about streetwear and sneaker culture.
- Experience supervising, training and coaching sales associates.
- Confident and comfortable engaging customers to deliver an elevated experience.
- Motivated to achieve great results due to enthusiasm from interacting with customers and athletic products.
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
- Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
- High level of ethics, values, integrity, and trust.
- Flexible availability – including nights, weekends, and holidays.
Skills
- Leadership
- Coaching
- Motivation
- Sales
- Customer Service
- Product Knowledge
- Merchandising
- Visual Merchandising
- Operations Management
- Inventory Management
- Performance Evaluation
- Community Outreach
- Problem Analysis
- Decision Making
- Financial Analysis
- Adaptability
Location
- Fairview, ON
Work Type
- On-site
- Full-time
- Permanent
Experience Level
- Minimum 2 years of retail experience
- Experience supervising, training and coaching sales associates
Salary/Compensations
- 45,000-50,000 annually
About the Company
- JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion.
- Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands.
- With retail stores expanding and evolving throughout Canada, the Group continuously finds and develops talent that adds to the inclusive and diverse work culture.
- JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market.
- The commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.
Equal Opportunity
- We are an equal opportunity employer and are committed to fostering an inclusive, accessible environment.
- We welcome applications from all qualified candidates and will provide accommodations throughout the hiring process upon request.