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Don't guess if your resume is good enough.
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About the Role
ESL is seeking Bilingual Tellers to provide excellent customer service by identifying member needs effectively, efficiently, and accurately while building relationships with ESL members.
Responsibilities
- Create a positive member experience
- Assist members with processing financial transactions
- Refer ESL products and services to members
- Learn about the banking and finance industry
- Gain exposure to various career opportunities at ESL
Requirements
- High School diploma or High School equivalency diploma required
- Bilingual English/Spanish speaking proficiency required
- A high degree of flexibility to support branch needs
- Positive attitude
- Good computer skills
- Excellent attention to detail
- Desire to learn, grow, and develop
- Passion to work with and help people
- Confidence to recommend products and services
- Ability to remain flexible and multitask in a fast-paced environment
- 6-12 months of Teller experience preferred
- Prior sales and customer service experience preferred
- Advanced education preferred
- Demonstrate alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper
Skills
- Bilingual English/Spanish speaking proficiency
- Flexibility
- Positive attitude
- Computer skills
- Attention to detail
- Desire to learn, grow, and develop
- Passion to work with and help people
- Confidence to recommend products and services
- Ability to remain flexible and multitask in a fast-paced environment
- Sales experience
- Customer service experience
Location
- Rochester
- Finger Lakes regions
Work Type
- Full-time
- Hybrid
Experience Level
- 6-12 months of Teller experience preferred
- Prior sales and customer service experience preferred
Education Level
- High School diploma or High School equivalency diploma
- Advanced education preferred
Salary/Compensations
- $19.66 per hour + 10% for Bilingual positions
Benefits
- Wellness program
- Family assistance plan
- 401k with match
- Paid volunteer time
- Learning & Development training
- Health
- Dental
- Life
- Vacation
- Paid holidays
- Performance incentives
- $160.00 car allowance
About the Company
- ESL is one of the largest and most successful federal credit unions in the country.
- Locally owned and known for valuing people and sharing success with employees.
- Proud to hire great people with a variety of perspectives and cultural backgrounds who represent the Rochester area.
- Consistently ranked one of the Best Workplaces in America by Great Place to Work ® since 2010.
- Ranked on Best Workplaces for Millennials, Best Workplaces for Women, Best Workplaces in Financial Services and Insurance, and Best Workplaces in New York State by Great Place to Work and Fortune magazine.
- A “Rochester’s Choice” award winner and a “Training Top 125” recipient for over a decade.
Equal Opportunity
- Committed to diversity, equity, and inclusion.
- Strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all openings.
- Welcome all new hires to our award-winning work environment, recognized by the Great Place to Work Institute since 2010.