Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Manager, Quality role.
Rezi rewrites your resume against Lactalis Heritage Dairy Inc's job description. Free.
Tailor your resume to this Manager, Quality role.
Rezi rewrites your resume against Lactalis Heritage Dairy Inc's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Manager, Quality posting at Lactalis Heritage Dairy Inc — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Manager, Quality posting at Lactalis Heritage Dairy Inc — free, in seconds.
About the Role
The Quality Manager at Lactalis Heritage Dairy in Walton, NY, is responsible for guaranteeing the effectiveness of the quality management program, adhering to ISO requirements, and ensuring customer satisfaction through continuous improvement and ideal leadership behaviors. The role requires a proactive, dynamic, and collaborative approach, with flexibility, efficiency, analytical skills, and attention to detail.
Responsibilities
- Draw up control schedules to ensure product compliance with regulations, customer, or divisional specifications.
- Manage follow-up of product non-compliance.
- Responsible for Product Recall or withdrawal.
- Investigate, monitor, and validate corrective and preventive action plans for complaints, audits, holds, and non-conforming products.
- Organize and lead organoleptic monitoring of finished products.
- Contribute to drawing up specifications.
- Participate in working groups for continuous improvement of procedure control, innovation, and product quality optimization.
- Analyze and evaluate information concerning daily operations and their impact on plant performance.
- Conduct the Quality Control Program for the Operation using policies/procedures, GMP’s and GSP’s.
- Assure quality of finished products, raw materials, and packaging.
- Direct the plant Quality Control Laboratory.
- Develop effective insect and rodent prevention programs and follow up with plant sanitation.
- Set up records and procedures to report faulty manufacture, packaging, raw materials, weights, and improper storage/distribution to management, taking corrective action when necessary.
- Train Quality Control personnel.
- Stay informed on new/changing regulations related to the Quality Control function.
- Keep abreast of all regulatory inspections and follow-ups.
- Actively work on the production floor to facilitate data exchange between departments.
- Implement special projects and procedures as directed.
- Cooperate with other management personnel in formulating and establishing company policies, operating procedures, and goals.
- Apply and enforce all quality programs.
- Take necessary measures when there is deviation from policies and standards.
- Participate and recommend solutions to common quality issues.
- Ensure communication of department targets and monthly results to staff.
- Reduce testing variation in the lab via multiple methods.
- Manage all internal and external auditing activities and follow-up actions, ensuring compliance with external standards like ISO 9001, FSSC 22000, and customer standards.
- Direct and continuously improve facility sanitation activities, including CIP/COP processes and policies.
- Serve as a Member of the Change Control Board and co-lead when required, managing requests impacting the HACCP System.
- Assist in the identification and achievement of facility KPIs through corrective/preventative actions and continuous improvement initiatives.
- Ensure the effective operation of the HACCP system and Pre-Requisite Program, ensuring timely updates and maintenance as a Food Safety member Leader.
- Assist with the creation and delivery of training related to the HACCP system to all site employees.
- Provide Quality support for plant projects and initiatives in the manufacturing environment.
- Lead Food Safety Investigations and Foreign Materials analysis.
- Manufacture safe, quality food observing all Good Manufacturing Practices, being alert for bioterrorism, and reporting off-standard or abnormal conditions.
- Inspect and audit the operation in all phases of quality performance observing Good Manufacturing Practices and Good Sanitation Practices.
- Construct and drive the quality management system.
- Increase awareness and train in quality/food hygiene measures.
- Follow up and communicate relevant indicators for quality and food safety.
- Measure the effectiveness of the system through audits.
- Report to site management on the operation of the quality management system.
- Ensure that innovation actions are planned.
- Report on quality issues and action plans.
- Conduct visits by official bodies and customer audits.
- Organize the team’s work.
- Manage staff: integrate, train, appraise, redefine responsibilities, praise, ensure development, and gauge training needs.
- Lead a team: delegate, instill a sense of responsibility, set targets, communicate instructions, control, and listen.
- Provide reports to line management.
- Participate in cross-disciplinary working groups.
Requirements
- Bachelor’s Degree in Dairy Science preferred.
- 5 years of experience in quality or as a manager of a production unit in the agri-food industry required.
- Dairy Science or other related experience preferred.
- Attention to detail and accuracy in work required.
- Personal qualities of tact and dependability, and ability to work well with others required.
- Strong written/verbal communication skills/abilities.
- Knowledge of computer software.
- Must possess licenses required by NYS Department of Agriculture and Markets.
Skills
- ISO requirements
- Dairy industry quality assurance
- Food hygiene
- Food safety
- Microbiology
- Communication systems
- Leadership behaviors
- Proactive
- Dynamic
- Collaborative team player
- Flexibility
- Receptive to new ideas
- Hard-working
- Efficient
- Analytical
- Attentive to detail
- Realistic approach
- Mature approach
- Independent work
- Adherence to regulations
- Inquiring mind
- Observational skills
- Objectivity
- Ability to see the bigger picture
- Computer software knowledge
Location
- Walton, NY
Work Type
- Full-time
Experience Level
- 5 years experience in field of quality or as a manager of a production unit in the agri-food industry
Education Level
- Bachelor’s Degree in Dairy Science preferred
Benefits
- Comprehensive Total Rewards Program
- Variety of affordable benefits and coverage options
- Insurance costs significantly supported
- Generous retirement plan contributions
- Paid Time Off from day one
- Training and development opportunities
- Education Reimbursement
About the Company
- Lactalis is the world leader in dairy, a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe.
- Lactalis produces award-winning dairy products.
- In the US, Lactalis offers brands including Galbani®, Président®, Kraft®, Breakstone’s®, Cracker Barrel®, Black Diamond®, Parmalat®, siggi’s®, Stonyfield Organic®, Brown Cow™, Oui®, Yoplait®, Go-Gurt®, :ratio®, Green Mountain Creamery®, Mountain High®, Karoun®, Gopi®, and Arz®.
- Lactalis lives by core values: Ambition, Engagement, and Simplicity.
- Lactalis fosters a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued.
- Lactalis Heritage Dairy is part of the Lactalis family of companies.
Equal Opportunity
- Lactalis is an equal employment opportunity employer.
- We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.
- Any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.