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About the Role
We are seeking an experienced Commercial HVAC Service Technician with a can-do attitude and strong problem-solving skills to join our fast-growing team. The ideal candidate will possess an active EPA Certification.
Responsibilities
- Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment for repair or replacement.
- Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications of 15 tons+.
- Maintain larger PM contracts with more than 5 units.
- Repair or replace defective parts in units and equipment and their controls.
- Service and troubleshoot mini-splits and/or replace smaller RTUs and mini-splits for 15 tons or less.
- Communicate with Dispatch to ensure completion of scheduled jobs.
- Maintain preventative maintenance schedules and procedures for customers.
- Provide elite customer service to every customer encountered.
Requirements
- Valid Driver's License with acceptable driving record.
- Active EPA Certification.
- 5+ years of experience in a commercial HVAC setting.
- OSHA 10 Certification.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write correspondence.
- Ability to effectively communicate with the customer by checking in and out with them on jobs.
- Able to explain the problems and resolution in a manner that the customer can understand.
- Closely communicate issues/concerns/updates with account managers on jobs.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers.
- Ability to compute rate, ratio, and percent and to draw and interpret graphs.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Mental stamina for problem-solving and prioritizing multiple tasks.
- Ability to help take lead over and teach helpers and tech I’s.
- Regularly required to use hands.
- Frequently required to stand, walk, and sit.
- Continually required to climb or balance and stoop, kneel, crouch, or crawl.
- Must regularly lift and/or move up to 50 pounds.
- Specific vision abilities required include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus.
Skills
- Commercial HVAC Service
- Problem-solving
- Mechanical aptitude
- Customer service
- Communication
Location
- Austin, TX
Work Type
- Full-time
Experience Level
- Experienced
Education Level
- EPA Certification
- OSHA 10 Certification
- Manufacturer Certification preferred
Salary/Compensations
- Undisclosed
Benefits
- Competitive Weekly Pay
- Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
- 401(k) Retirement Savings Plan with a 5% match
- Life Insurance
- Short & Long-Term Disability
- Up to 4 weeks of Paid Off
- 9 Paid Holidays + Veterans Day for Veterans
- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
- Generous Referral Bonus of $2,500 per referral
- Company vehicle or allowance
- Mobile phone or phone allowance
- Uniforms
- Work boot allowances
About the Company
- FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services.
- FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more.
- With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships.
- The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.
- FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well.
- We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.
Equal Opportunity
- FirstCall Mechanical provides equal focus on employee growth and development as well.
- We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.