Operations Assistant at FIRSTCALL MECHANICAL GROUP LLC | NY, US | Rezi

Operations Assistant at FIRSTCALL MECHANICAL GROUP LLC

Operations Assistant

FIRSTCALL MECHANICAL GROUP LLC · NY, US

5 days ago

Operations Assistant

FIRSTCALL MECHANICAL GROUP LLC · NY, US

6 days ago
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About the Role

This position assists with administrative and operational tasks to support accurate documentation, timely processing, effective communication, and efficient day-to-day operations across Accounts Payable and Shop/Warehouse departments.

Responsibilities

  • Assist with daily Accounts Payable functions under the direction of the Business Services Manager.
  • Monitor the Accounts Payable email inbox and assist with receiving, reviewing, and entering vendor invoices.
  • Assist with obtaining missing purchase orders, receipts, approvals, or other supporting documentation.
  • Maintain accurate vendor information and organized Accounts Payable records.
  • Help research and resolve routine invoice discrepancies and vendor questions.
  • Provide backup support for routine Accounts Payable responsibilities as needed.
  • Assist the Warehouse Manager with daily shop and warehouse operations.
  • Assist with receiving incoming materials, parts, equipment, and supplies and verify quantities against purchase orders and packing slips.
  • Identify and communicate receiving discrepancies, shortages, or damaged materials.
  • Support parts and inventory management, including organizing, stocking, tracking, and maintaining accurate inventory records.
  • Assist with monitoring inventory levels and identifying parts or materials that may need to be reordered.
  • Support logistics associated with deliveries, pickups, shipments, and material transfers.
  • Help maintain a clean, safe, organized, and efficient shop and warehouse environment.

Requirements

  • High school diploma or equivalent required.
  • Previous administrative, operations, accounting, field service, warehouse, or related experience preferred.
  • Able to maintain a state driver’s license.
  • Working knowledge of VISTA by Viewpoint is preferred.
  • Ability to learn company accounting, field service, and operational software systems.
  • Strong organizational and time management skills with the ability to multitask and prioritize effectively.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfortable learning new software systems.
  • Excellent written and verbal communication skills.
  • Detail-oriented with strong problem-solving skills and a proactive attitude.
  • Ability to read and comprehend written instructions, emails, and business correspondence.
  • Strong written communication skills for drafting emails, reports, and internal documents.
  • Ability to effectively present information in one-on-one and small group settings with employees, customers, and vendors.
  • Proficiency in basic arithmetic, including addition, subtraction, multiplication, and division.
  • Ability to work with percentages, ratios, and basic financial calculations.
  • Comfort with spreadsheets and data entry for tracking expenses, reports, and administrative tasks.
  • Strong problem-solving skills with the ability to follow written, verbal, or visual instructions.
  • Ability to prioritize multiple tasks, manage deadlines, and adapt to changing priorities.
  • Attention to detail and sound judgment in handling confidential information.
  • Regularly required to sit, use hands for typing and office-related tasks, and communicate clearly.
  • May occasionally need to stand, walk, or lift office materials up to 25 pounds.
  • Vision requirements include close vision for computer work and the ability to adjust focus.

Skills

  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • VISTA by Viewpoint
  • Accounting software
  • Field service software
  • Operational software systems
  • Organizational skills
  • Time management skills
  • Multitasking
  • Prioritization
  • Written communication
  • Verbal communication
  • Problem-solving
  • Attention to detail
  • Basic arithmetic
  • Spreadsheet data entry

Location

  • Wellsville, NY

Work Type

  • Full-time

Experience Level

  • Experienced

Education Level

  • High school diploma or equivalent

Salary/Compensations

  • $21.00 - $25.00 Hourly

Benefits

  • Competitive Weekly Pay
  • Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
  • 401(k) Retirement Savings Plan with a 5% match
  • Life Insurance
  • Short & Long-Term Disability
  • Up to 4 weeks of Paid Off
  • 9 Paid Holidays + Veterans Day for Veterans
  • Company-sponsored education and career advancement programs
  • FirstCall Academy
  • Learning & Education Assistance Program (LEAP)
  • FirstCall Progression Program
  • Generous Referral Bonus of $2,500 per referral
  • Company vehicle or allowance
  • Mobile phone or phone allowance
  • Uniforms
  • Work boot allowances

About the Company

  • KATS is a rotating equipment service and maintenance company serving customers across the United States.
  • Founded in 2022, KATS partnered with FirstCall Mechanical in 2025.
  • FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services.
  • FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more.
  • With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships.
  • The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.
  • FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well.
  • We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

Equal Opportunity

  • FirstCall Mechanical values our employees' well-being, growth, and success!
  • FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well.