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About the Role

The Concurrent Disorders Counsellor provides client-centered, recovery-focused support to individuals experiencing co-occurring mental health and substance use concerns. The role focuses on reducing barriers to care, enhancing engagement, and connecting clients with appropriate mental health and addiction supports.

Responsibilities

Intake, screening, assessment, crisis intervention, treatment and recovery planning, counselling, case management, outreach, service navigation, advocacy, referrals and follow-up.
Deliver services in various settings including onsite, clients’ homes, community locations, virtual platforms, and other outreach environments.
Partner with clients using strengths-based, trauma-informed, harm reduction, motivational interviewing, and other evidence-informed approaches to support recovery goals and overall wellness.
Participate in scheduled intake processes.
Complete screening to determine eligibility, risk, strengths, needs, and support areas.
Select, administer, interpret, and document standardized and evidence-informed screening and assessment tools.
Assess clients' overall functioning and support needs, including mental health, substance use, physical health, social determinants of health, readiness for change, safety concerns, and barriers to care.
Partner with clients experiencing crisis to reduce immediate risks, develop safety and crisis prevention plans, promote stabilization, and coordinate appropriate follow-up supports.
Review and update treatment, recovery, discharge, and transition plans.
Develop and maintain therapeutic relationships with clients through respectful, ethical, strengths-based, trauma-informed, recovery-focused, and culturally responsive care.
Utilize harm reduction, motivational interviewing, cognitive behavioral therapy (CBT), the Stages of Change model, psychosocial rehabilitation, and other evidence-informed counselling approaches in individual and group settings.
Develop and review individualized treatment and recovery plans with clients, including goal setting, coping strategies, referrals, and discharge planning.
Provide counselling, psychoeducation, skill development, and support to help clients achieve their recovery goals and enhance overall well-being.
Facilitate groups, provide education, and participate in outreach activities.
Provide outreach services in a variety of community settings to reduce barriers and improve access to care.
Manage a clinical caseload, meet direct and indirect service requirements, and balance competing priorities.
Coordinate access to appropriate services based on screening, assessment, treatment planning, and client preference.
Support clients with navigation and connection to mental health, substance use, primary care, housing, income, justice, social assistance, developmental services, acquired brain injury supports, and other community resources.
Advocate for client needs, rights, and access to treatment, supports, resources, and services while promoting self-advocacy, empowerment, and informed decision-making.
Participate in and lead client-centred case conferences, coordinated care plans, community plans, and collaborative planning with internal teams and external partners.

Requirements

College Diploma or University Degree in a mental health and addiction related field (e.g., Social Work, Social Service Worker, Nursing, Occupational Therapy, Psychotherapy, Psychology, Child and Youth Care).
Current registration and in good standing with an appropriate college (OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO).
Valid Driver’s License: minimum G2 class required.
Transportation of clients in personal vehicle required; two million-dollar ($2,000,000.00) liability insurance required.
Current, satisfactory Police Vulnerable Sector Check (PVSC).
Demonstrated ability to attend work regularly.
Successful candidates must have a Police Vulnerable Sector Check completed in the last six months.

Skills

Client-centered care
Recovery-focused support
Mental health and substance use support
Intake
Screening
Assessment
Crisis intervention
Treatment planning
Recovery planning
Counselling
Case management
Outreach
Service navigation
Advocacy
Referrals
Follow-up
Strengths-based approach
Trauma-informed approach
Harm reduction
Motivational interviewing
Evidence-informed approaches
Reducing barriers to care
Enhancing engagement
Connecting clients with supports
Administering assessment tools
Interpreting assessment tools
Documenting assessments
Developing safety plans
Developing crisis prevention plans
Promoting stabilization
Coordinating follow-up supports
Developing therapeutic relationships
Culturally responsive care
Cognitive Behavioral Therapy (CBT)
Stages of Change model
Psychosocial rehabilitation
Individual counselling
Group counselling
Psychoeducation
Skill development
Facilitating groups
Providing education
Managing clinical caseloads
Balancing competing priorities
Coordinating access to services
Client advocacy
Promoting self-advocacy
Promoting empowerment
Promoting informed decision-making
Client-centred case conferences
Coordinated care plans
Collaborative planning
First Aid/CPR (preferred)
ASIST trained (preferred)
Nonviolent Crisis Intervention trained (preferred)
Experience providing clinical services to individuals with concurrent mental health and substance use concerns (preferred)
Experience using recovery-focused, trauma-informed, harm reduction, motivational interviewing, psychosocial rehabilitation and evidence-informed treatment approaches (preferred)
Experience and knowledge of assessment tools such as GAIN SS, ADAT and other relevant mental health, substance use and risk assessment tools (preferred)
Experience working with individuals who experience multiple and intersecting challenges (preferred)
Bilingual in both official languages (preferred)

Location

London and St. Thomas, Ontario (London and Elgin Zones)

Work Type

Full-Time
Permanent
Benefited
Onsite
Clients’ home
Community locations
Virtual platforms
Outreach environments

Experience Level

Grid progression based on seniority up to Level 8 for regulated staff

Education Level

College Diploma or University Degree in a mental health and addiction related field

Salary/Compensations

Starting rate: $30.01 per hour (Level 1 – Direct Service, Regulated)
Grid progression up to $37.26 per hour (Level 8 – Regulated)

Benefits

Immediately enrolled in the Healthcare of Ontario Pension Plan (HOOPP)
Enrolled in extended healthcare benefits after a 90-day waiting period

About the Company

We believe that everyone has the right to live with dignity, autonomy and independence in our community.
Canadian Mental Health Association Thames Valley Addiction and Mental Health Services

Equal Opportunity

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities.
If you require accommodations related to a disability at any point during the recruitment process, please contact Human.Resources@cmhatv.ca.