Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Medical Office Assistant, London HART Hub role.

Rezi rewrites your resume against CMHA Thames Valley Addiction and Mental Health Services's job description. Free.

Tailor your resume to this Medical Office Assistant, London HART Hub role.

Rezi rewrites your resume against CMHA Thames Valley Addiction and Mental Health Services's job description. Free.

Tailor my resume

Don't guess if your resume is good enough.

See how it scores against the Medical Office Assistant, London HART Hub posting at CMHA Thames Valley Addiction and Mental Health Services — free, in seconds.

Don't guess if your resume is good enough.

See how it scores against the Medical Office Assistant, London HART Hub posting at CMHA Thames Valley Addiction and Mental Health Services — free, in seconds.

Get my score

About the Role

The Medical Office Assistant provides administrative support to the inter-professional clinical team at the London HART Hub clinics. This role is crucial in managing client information and ensuring the smooth operation of the clinic.

Responsibilities

• Greet and direct clients to appropriate resources and / or services
• Provide clinic reception services both in person and via phone
• Handle all correspondence including: email, fax and mail
• Schedule and confirm patient appointments / tests / follow-ups and manage the clinic’s schedule
• Provide administrative support and perform administrative duties
• Manage client referrals
• Enrollment of users in PS Suites including liaising for training and troubleshooting issues
• Ensure accuracy of client documentation
• Update and maintain client Electronic Medical Record (EMR)
• Analyze data and relevant information to compose reports, compile statistics, and prepare correspondence and agendas
• Monitor inventory of medical supplies and materials and order as required
• Arrange for the proper cleaning and disposal of medical materials
• Make recommendations for policy and /or procedure improvements
• Participate in meetings as requested
• Assist with drug screen and clinic support

Requirements

• College Diploma in Medical Office Administration, Health Services Administration, Office Administration, or a related field or completed post-secondary education with a minimum of two (2) years of experience in a medical or healthcare office setting
• Current, satisfactory Police Vulnerable Sector Check (PVSC)
• Demonstrated ability to attend work regularly
• Experience with EMRs required including knowledge of medical terminology
• Previous experience in handling confidential or sensitive information
• Knowledge of Harm Reduction principles
• Strong knowledge of general office procedures
• Knowledge of applicable data privacy laws
• Able to maintain filing systems and basic databases
• Meticulous records maintenance skills
• Able to manage time efficiently and prioritize multiple tasks
• Strong interpersonal skills
• Strong customer service orientation

Skills

• Medical terminology
• General office procedures
• Applicable data privacy laws
• Filing systems
• Basic databases
• Time management
• Prioritization
• Interpersonal skills
• Customer service

Location

• London, Ontario

Work Type

• Full-Time
• Contract

Experience Level

• 2-5 years’ medical office administration experience preferred

Education Level

• College Diploma in Medical Office Administration, Health Services Administration, Office Administration, or a related field or completed post-secondary education

Salary/Compensations

• Starting rate for this role is $25.30 per hour (Level 1 – Specialized Admin Grid)
• Grid progression based on seniority up to Level 8, $32.64 per hour

Benefits

• Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
• 9% in lieu of benefits

About the Company

• The London HART Hub is a low-barrier recovery-oriented space that aims to support individuals experiencing homelessness with mental health and addiction needs to improve their health and wellbeing.
• HART Hubs will support clients through access to high quality evidence informed care that is respectful, trauma-informed, culturally appropriate and compassionate in nature.
• It connects individuals with a continuum of care tailored to their needs by providing access to transitional supportive housing spaces where individuals can access a safe place to rest, obtain basic needs, health care, peer supports, employment and income supports, mental health and addiction services, and other services under one location.
• Individual units allow opportunities for autonomy and independence while accompanying support services ensure basic and personal needs are met while the individual works towards treatment, recovery and wellness.
• Canadian Mental Health Association Thames Valley Addiction and Mental Health Services

Equal Opportunity

• We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities.
• If you require accommodations related to a disability at any point during the recruitment process, please contact Human.Resources@cmhatv.ca