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About the Role
The Assistant Resident Manager plays a crucial role in providing clinical and rehabilitative services to residents in a supportive housing environment. This position assists with operational, personnel, and financial responsibilities, ensuring the program meets regulatory requirements and maintains a safe, supportive atmosphere. The role involves direct resident support, crisis management, and collaboration with various departments to ensure smooth day-to-day operations.
Responsibilities
- Provide individual counseling, supportive services, and crisis intervention to an assigned caseload of residents.
- Be available for 24-hour crisis management and respond to resident and building-related issues.
- Ensure the delivery and documentation of client services, including progress notes, service/support plans, assessments, and consents.
- Maintain accurate and up-to-date case records.
- Oversee medication monitoring and ensure accurate documentation.
- Assist with personnel activities, including recruiting, hiring, scheduling, staff meetings, training, and performance evaluations.
- Ensure all staff receive required training, including First Aid/CPR, NARCAN, incident reporting, and cultural competency.
- Support fiscal responsibilities, including inventory management, petty cash, resident funds, and payment plans.
- Collaborate with the Facilities Department to maintain a safe and well-maintained building.
- Address repair and maintenance needs in apartments and common areas.
- Assist in ensuring compliance with program requirements related to admissions, discharges, incident reporting, apartment inspections, and fire drills.
- Attend internal agency meetings and required trainings.
- Assume managerial responsibilities in the absence of the Residence Manager, under the supervision of the Area Director or Field Coordinator.
Requirements
- Associate's degree or high school diploma with at least five years of experience working in a supportive residential program and/or with individuals who have serious mental illness and a history of homelessness.
- Computer literate, with proficiency in Microsoft Office and spreadsheets.
- Knowledge of the AWARDS system preferred.
- Strong organizational and planning skills.
- Ability to communicate and interact effectively with employees at all levels, clients, and community contacts.
Skills
- Clinical services
- Rehabilitative services
- Crisis intervention
- Medication monitoring
- Personnel management
- Fiscal management
- Inventory management
- Microsoft Office
- Spreadsheets
- Organizational skills
- Planning skills
- Communication skills
- Interpersonal skills
Location
- New York, NY
Work Type
- Full-Time
Experience Level
- 5 years of experience
Education Level
- 2 Year Degree
Salary/Compensations
- $48000.00 - $48000.00 Hourly
About the Company
- The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges.
- We provide individuals with the tools they need to pursue their dreams and live meaningful lives.
- The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities.
- As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization.
Equal Opportunity
- The Bridge Inc. is an Affirmative Action / Equal Opportunity Employer