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About the Role
The Operations Coordinator will serve as the dynamic leader of our non-academic functions, ensuring a welcoming main office experience while managing the critical compliance, logistical, and purchasing systems that power BSA. This role is crucial during BSA's active turnaround phase, focused on stabilization, systems-building, and cultural reset, offering an opportunity to transform operational challenges into structured, repeatable successes.
Responsibilities
- Oversees daily main office operations, ensuring a welcoming environment and exceptional customer service delivery.
- Partners with the Admissions & Parent Coordinator on student recruitment and enrollment.
- Assists the Director of Operations with new staff onboarding.
- Monitors staff attendance and accurately inputs time and attendance data for payroll processing.
- Manages operational, logistical, and catering support for school activities and special events.
- Oversees common spaces, coordinates with facilities staff for cleanliness, and submits facility work orders.
- Manages official enrollment, discharges, and student daily attendance according to NYC guidelines utilizing ATS.
- Collects and secures all returning student records, ensuring strict alignment with FERPA guidelines.
- Manages the distribution, tracking, and reporting of OPT/ATS OMNY Cards and single-trip transit cards.
- Supports the Director of Operations in executing emergency compliance readiness.
- Prepares purchasing orders, processes invoices/RFPs, and maintains vendor files in accordance with fiscal policies.
- Creates and oversees purchasing trackers to monitor spending against the school's budget.
- Manages the school supply distribution network, inventory tracking, and places orders via procurement sites.
- Directs end-to-end operational planning for school field trips.
- Assists with meal count tracking and billing documentation.
Requirements
- Bachelor’s degree in a related field (e.g., Business Administration, Education Administration, Public Policy) or equivalent professional experience.
- Strong, proven track record in establishing, organizing, and maintaining complex tracking systems.
- Exceptional written and oral communication skills.
- Demonstrated ability to deliver high-quality, professional customer service.
- Proficiency with NYC Department of Education (NYCDOE) systems, specifically ATS.
- Minimum of 3–5 years of professional experience managing operations, logistics, or administration in a fast-paced, complex environment.
- Direct experience working in an NYC charter school, NYCDOE public school, transfer school, or a non-profit organization serving over-age, under-credited youth.
- Prior experience managing student records in strict alignment with FERPA guidelines.
- Prior experience managing immunization compliance.
- Prior experience coordinating OPT transit systems (OMNY Cards/single-trip cards).
- Familiarity with school fiscal policies, purchase order systems, or submitting facilities maintenance requests.
- Prior experience operating successfully within an organization undergoing a systems turnaround, cultural reset, or rapid stabilization phase.
Skills
- Operations Management
- Logistics Coordination
- Purchasing Systems
- Compliance Management
- Customer Service
- Record Keeping
- Budget Management
- Vendor Relations
- Inventory Tracking
- Field Trip Planning
- Data Entry
- Payroll Processing Support
- Facilities Management Support
- Emergency Preparedness
- Written Communication
- Oral Communication
- ATS (Automated System)
- FERPA Guidelines
- OMNY Cards
- RemedyForce
Location
- 555 Broome Street - New York, NY
Work Type
- Day Shift
Experience Level
- 3-5 years professional experience
Education Level
- Bachelor's degree or equivalent professional experience
Salary/Compensations
- $60000.00 - $75000.00
About the Company
- New York City’s only charter high school that is both a transfer school and a fully embedded community school in partnership with The Door.
- Serves over-age, under-credited students who deserve rigorous academic pathways alongside comprehensive wraparound support.
- Stands at a pivotal inflection point and is focused on resetting academic expectations.
- In an active turnaround phase focused on stabilization, systems-building, and cultural reset.