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About the Role
The Senior Product Owner plays a pivotal role in driving the successful development and delivery of innovative products that meet customer needs and align with the company’s strategic goals. This role acts as the bridge between business stakeholders, development teams, and end-users, ensuring clear communication and effective prioritization of features and enhancements throughout the product lifecycle.
Responsibilities
- Defines and communicates product vision, overall strategy, and growth opportunities to business and IT stakeholders with minimal guidance.
- Drives the continuous refinement of the product vision, roadmap, and strategy to drive optimum business value.
- Works closely with business stakeholders across the organization to convert product ideas into a prioritized backlog according to business value or ROI.
- Participates in agile ceremonies such as sprint planning, iteration reviews, and retrospectives.
- Facilitates Product Grooming Backlog sessions to align priority & strategy for better cross-functional collaboration.
- Remains accountable for each stage of the development process and the final product, evaluating progress and performance at each iteration.
- Works closely with Technical Product Managers and Scrum masters to ensure the successful execution of the product roadmap.
- Anticipates product’s future needs by maintaining user personas and journey maps.
- Creates annual and quarterly plans to align product groups to roadmap deliverables.
- Independently manages and proactively identifies direction updates related to product areas.
- Owns and drives user-centric product outcomes collaboratively with business and IT leadership.
- Researches and analyzes market trends and user needs to develop and shape the roadmap for the product.
- Collaborates with other Product Owners and Product Managers to share best practices across teams.
Requirements
- 3+ Guidewire ClaimCenter implementations — techno-functional ownership across FNOL, claim handling, exposures, reserves, financials, payments, recoveries, and reporting.
- Deep understanding of P&C claims operations — adjudication, authority structures, coverage interpretation, compliance, and claims lifecycle.
- Experience with ClaimCenter data model, workflows, business rules, integrations, and configuration concepts.
- Experience with integrations across policy administration, billing, document management, payment vendors, and regulatory agencies.
- Data migration, conversion, validation, and reconciliation experience on GW platforms.
- Experience implementing Commercial Lines, Workers' Compensation, or Specialty claims solutions.
- Experience in other Guidewire Products such as ContactManager and Cloud Data Access/Platform, along with integrating these with Guidewire ClaimCenter.
- Minimum of 10 years’ related experience inclusive of leading technical teams, collecting business needs, and translating requirements to a technical audience.
- Minimum 5 years of experience as a Product Owner, Product Manager, or similar role, with a track record of successfully launching and managing products or platforms.
- Experience in the insurance industry highly desired.
- Office environment – no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.
- This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.
- We are currently not offering employment sponsorship for this opportunity.
Skills
- Knowledge of Agile processes and principles.
- Understanding of the Insurance industry.
- Ability to map value stream across business lines.
- Possess technical expertise and understanding of product development practices.
- Ability to balance technical constraints and a differentiated product that meets the needs of the marketplace.
- Knowledge of mobile and web platform design conventions and technology limitations and opportunities.
- Excellent written and verbal communication skills.
- Experience working with cross-functional teams.
- Experience presenting to leadership.
- Advanced proficiency with Microsoft Office applications including Word, Visio, Excel, Project, and PowerPoint.
- Excellent organizational and time management skills.
- Advanced analytical, qualitative, quantitative, and problem-solving skills.
- Ability to apply critical thinking and analytical skills to recommend creative solutions to business and technical challenges.
- Strong attention to detail.
- Ability to multi-task in a fast-paced environment.
Location
- San Diego
Work Type
- Hybrid
Experience Level
- Senior
- 10+ years related experience
- 5+ years as a Product Owner/Manager
Education Level
- Bachelor's degree in Business, Finance, Computer Science, Engineering, or related field.
- Certified Product Owner (CPO) required, SAFe preferred.
- Guidewire ACE Certified Business Analyst (ClaimCenter — Palisades or newer).
Salary/Compensations
- $105,780.03 - $189,347.93
Benefits
- Generous medical, dental, and vision plans
- 401K retirement plans and company match
- Bonus potential for all positions
- Paid Time Off
- Paid holidays throughout the calendar year
- Support for continued learning
About the Company
- ICW Group has been in business for over 50 years.
- Headquartered in San Diego with regional offices located throughout the United States.
- Named for the twelfth consecutive year and for the 20th time overall as a Top 50 performing P&C organization.
- Offers the stability of a large, profitable and growing company with a focus on people.
- Strives to make both internal and external communities better everyday.
Equal Opportunity
- ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer.
- ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.