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About the Role

We are seeking a highly motivated professional to join our SMA & Models Contracting team and drive operational scale, process improvement, and innovation across our contracting function through automation, workflow optimization, and AI-enabled solutions. This role will focus on enhancing the end-to-end contract lifecycle by identifying opportunities to improve efficiency, reduce manual effort, streamline stakeholder interactions, and support business growth. This is a unique opportunity to help shape the future operating model of a growing contracting organization process design, technology enablement, AI adoption, data-driven decision making, and change management.

Responsibilities

Lead process improvement, automation, and innovation initiatives across the contract lifecycle.
Design and implement scalable workflow solutions that improve efficiency, consistency, and stakeholder experience.
Identify opportunities to reduce manual effort, eliminate bottlenecks, improve turnaround times, and increase operational scale.
Evaluate, develop, and deploy AI-enabled solutions, workflow automations, knowledge assistants, copilots, and other productivity tools that support contracting operations.
Leverage AI and emerging technologies to improve contract review, knowledge management, reporting, self-service support, and operational decision-making.
Partner with business and technology stakeholders to gather requirements, prioritize opportunities, and deliver practical, scalable solutions.
Develop reporting, dashboards, and metrics to monitor operational performance and measure business impact.
Create and maintain process documentation, playbooks, and training materials that promote consistency and adoption.
Support governance, change management, and user adoption efforts associated with new tools, processes, and ways of working.
Stay informed on trends and developments in AI, automation, contract lifecycle management, and legal operations, identifying opportunities to apply them within the contracting function.

Requirements

Bachelor's degree or equivalent industry experience.
At least 6 years of experience in contract management, legal operations, business operations, process improvement, or a related function.
Demonstrated experience leading process improvement, automation, technology implementation, or operational transformation initiatives.
Experience supporting contract lifecycle management processes and related business workflows.
Experience with Contract Lifecycle Management (CLM) platforms, preferably DocuSign CLM.
Familiarity with workflow automation and low-code platforms such as Salesforce, Airtable, Microsoft Power Platform, or similar technologies.
Hands-on experience leveraging AI and automation technologies to solve business problems and improve operational efficiency.
Strong familiarity with generative AI tools and their practical application in business environments.
Experience building, configuring, or deploying workflow automations, AI-enabled assistants, copilots, agents, knowledge management solutions, or similar productivity tools strongly preferred.
Experience with platforms such as Microsoft Copilot, Copilot Studio, ChatGPT, Claude (Anthropic), Power Platform, Salesforce, Airtable, DocuSign CLM/IAM, or similar technologies is highly desirable.
Strong analytical, project management, communication, and problem-solving skills.
Excellent interpersonal skills, with the ability to listen effectively and ask relevant questions.
Ability to influence stakeholders and manage multiple initiatives simultaneously.
Experience within financial services, legal, compliance, or other regulated environments is preferred.

Skills

Contract Management
Legal Operations
Business Operations
Process Improvement
Automation
AI-enabled solutions
Workflow Optimization
Contract Lifecycle Management (CLM)
DocuSign CLM
Workflow Automation
Low-code platforms
Salesforce
Airtable
Microsoft Power Platform
Generative AI
Microsoft Copilot
Copilot Studio
ChatGPT
Claude (Anthropic)
DocuSign IAM
Project Management
Communication
Problem-solving
Interpersonal skills
Financial Services
Legal
Compliance

Location

San Francisco, CA
Sausalito, CA

Work Type

Hybrid

Experience Level

At least 6 years of experience

Education Level

Bachelor's degree or equivalent industry experience

Salary/Compensations

USD$150,000.00 - USD$205,000.00

Benefits

Annual discretionary bonus
Healthcare
Leave benefits
Retirement benefits
Strong retirement plan
Tuition reimbursement
Support for working parents
Flexible Time Off (FTO)

About the Company

BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset.
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.
Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses.
Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees.
It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com.
We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.

Equal Opportunity

BlackRock is proud to be an equal opportunity workplace.
We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities.
If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com.
All requests are treated in line with our privacy policy.
We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.
We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.