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About the Role

This role partners with HR, Payroll, business stakeholders, technical teams, and implementation partners to translate functional requirements into Workday configuration and support successful implementation, testing, go-live, and ongoing optimization. The two positions hired through this posting will provide senior functional expertise in either Workday HCM or Workday Payroll, based on the selected candidate's experience and area of specialization.

Responsibilities

Provide senior-level functional support for complex Workday application issues and escalations.
Perform root cause analysis and develop sustainable solutions for recurring problems.
Coordinate with implementation partners, vendors, business owners, and internal teams to resolve complex issues.
Collaborate with stakeholders to understand business needs and ensure Workday solutions align with organizational objectives.
Support the transition from implementation through go-live and ongoing production support.
Perform advanced Workday configuration to support business workflows and functional requirements.
Partner with business owners and implementation teams to translate current and future-state processes into scalable Workday solutions.
Configure and support Core HCM and related employee lifecycle functionality or Workday Payroll and related payroll processes.
Contribute to application roadmapping and prioritization of enhancements to align with organizational strategy.
Participate in major implementation, enhancement, and upgrade activities by managing configuration and validation tasks.
Ensure compliance with security and organizational standards during system changes.
Partner with business units to design and refine processes and workflows that improve efficiency and user experience.
Lead medium- to large-scale projects or functional workstreams within large, complex initiatives.
Participate in the Workday implementation lifecycle, including requirements, configuration, testing, go-live, and post-implementation stabilization.
Develop and execute comprehensive test plans for complex system changes.
Support functional, end-to-end, user acceptance, and other applicable testing activities.
Support payroll testing activities including payroll calculation validation and parallel testing as applicable.
Coordinate go-live activities and ensure successful post-implementation support.
Engage stakeholders throughout project phases to validate requirements and deliverables.
Create detailed technical and functional documentation, including configuration guides and workflow diagrams.
Prepare reports on system performance, utilization, and compliance metrics.
Maintain version control and ensure documentation meets audit requirements.
Develop process documentation and contribute to organizational knowledge management.
Provide guidance on troubleshooting, configuration standards, and project tasks.
Assist with onboarding and skill development for new analysts.
Support training efforts for end users and technical staff as needed.
Mentor junior analysts by sharing Workday knowledge and best practices.
Assist with vendor evaluations and contract reviews.
Participate in disaster recovery planning and testing.
Attend professional development sessions and technology conferences.
Adhere to internal controls and reporting structure.
Perform related duties as assigned.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of five years of experience in application support, configuration, or systems analysis.
Minimum of two years of experience providing technical support and stakeholder engagement for healthcare finance and revenue cycle systems.
Relevant education and experience may be substituted as appropriate.
Master's degree in Computer Science, Information Technology, or a related field.
Minimum of six years of experience in healthcare application support, including project leadership responsibilities.
Experience with enterprise-level application platforms and integrations.
Demonstrated project leadership responsibilities and participation in multi-stakeholder initiatives.
Hands-on Workday functional configuration experience supporting HCM and/or Payroll.
Experience participating in a Workday implementation through configuration, testing, go-live, and post-production support.
Experience leading or owning a functional Workday workstream during an implementation or major optimization initiative.
For HCM-focused candidates: experience with Core HCM and related functionality such as organizational/job structures, staffing, recruiting, compensation, merit, performance, or other employee lifecycle processes.
For Payroll-focused candidates: experience with Workday Payroll configuration, including payroll calculations, earnings/deductions, tax, payroll accounting, and related Time, Absence, or Benefits functionality.
Experience with Workday reporting, business processes, calculated fields, EIBs, or related Workday functionality.
Experience in healthcare, higher education, or another large, complex enterprise environment.
ITIL Foundation Certification.
Project Management Professional (PMP) Certification.
Industry certifications such as VMware VCP, AWS Certified Solutions Architect, or Microsoft Azure Solutions Architect.
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.
You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.
Documents need to be presented no later than the third day of employment.
Failure to do so will result in loss of employment at the university.

Skills

Advanced knowledge of enterprise application management, configuration, and support.
Proficiency in relevant tools and technologies to optimize system performance.
Knowledge of Workday functional configuration and enterprise business processes.
Troubleshoot complex technical and functional issues and implement sustainable solutions.
Understand the relationships between Workday functional areas and integrations supporting enterprise HR and Payroll processes.
Analyze complex issues using structured methods to identify root causes.
Develop practical, effective solutions that address systemic problems.
Anticipate risks and implement mitigation strategies proactively.
Communicate technical and functional concepts clearly to non-technical stakeholders.
Prepare concise documentation and reports for diverse audiences.
Maintain open, professional dialogue across teams and leadership levels.
Organize and manage multiple priorities effectively.
Apply project methodologies, including Agile and Scrum, to deliver on time and within scope.
Coordinate resources and communicate timelines to stakeholders.
Build strong relationships with business and technical partners.
Work effectively with HR, Payroll, technical teams, implementation partners, vendors, and other business stakeholders.
Encourage knowledge sharing and foster a cooperative work environment.
Build strong partnerships with stakeholders to deliver value.
Anticipate organizational needs and align solutions with business goals.
Provide proactive recommendations for system improvements.

Location

AUSTIN, TX

Work Type

Standard office environment
May require occasional extended hours during critical implementation, testing, cutover, or go-live activities.

Experience Level

Senior-level
Minimum of five years of experience
Minimum of two years of experience
Minimum of six years of experience
Experience with enterprise-level application platforms
Demonstrated project leadership responsibilities
Hands-on Workday functional configuration experience
Experience participating in a Workday implementation
Experience leading or owning a functional Workday workstream
Experience with Workday reporting
Experience in healthcare, higher education, or another large, complex enterprise environment.

Education Level

Bachelor's degree in Computer Science, Information Technology, or a related field.
Master's degree in Computer Science, Information Technology, or a related field.

Salary/Compensations

$100,439 - $150,658

Benefits

Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

About the Company

As part of UT Dell Medical School's transformation into a world-class academic health enterprise, we are launching an Enterprise Human Capital Management (HCM) transformation centered on Workday, beginning in Fall 2026.
To support this implementation, we are recruiting HR and technology professionals who will help design, implement, and optimize Workday.
This is a unique opportunity to build the foundational HR technology platform that will support the future University of Texas Dell Medical Center and the broader academic health enterprise.

Equal Opportunity

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action.
The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.