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About the Role
The Lead Informaticist serves as the enterprise informatics leader for a designated operational, digital health, or business portfolio. This role applies informatics principles to optimize workflows, technology adoption, operational performance, and user experience across multiple departments and enterprise technology platforms. The position leads large-scale transformation initiatives that support organizational priorities through workflow redesign, technology implementation, governance, standardization, and continuous optimization.
Responsibilities
- Serve as the informatics lead on major operational transformation initiatives involving Epic Ambulatory, Workday, UKG, and integrated enterprise applications.
- Conduct workflow analysis and future-state design for revenue cycle, scheduling, workforce management, provider staffing, and operational processes.
- Collaborate with application, integration, and operational teams to ensure seamless system interoperability.
- Develop project plans, testing strategies, communication plans, and adoption metrics.
- Identify and escalate barriers impacting implementation success, operational efficiency, or financial outcomes.
- Ensure adherence to enterprise architecture, governance standards, and system lifecycle methodologies.
- Lead governance councils, advisory groups, and stakeholder forums related to assigned informatics portfolios.
- Establish and operationalize enterprise workflow standards, best practices, and informatics methodologies.
- Partner with organizational leaders to prioritize initiatives and support strategic decision-making.
- Develop recommendations for workflow, process, and technology improvements based on organizational goals and performance data.
- Promote consistency, compliance, and standardization across departments and technology platforms.
- Lead workflow redesign and optimization initiatives to improve efficiency, quality, user experience, and operational performance.
- Identify opportunities to standardize processes across departments and service lines.
- Guide post-implementation stabilization, adoption, and optimization activities.
- Use data and stakeholder feedback to drive continuous improvement efforts.
- Evaluate the effectiveness of technology-enabled workflows and recommend enhancements.
- Lead change management strategies for complex informatics initiatives.
- Develop communication, stakeholder engagement, and adoption plans.
- Facilitate consensus among various stakeholder groups and competing priorities.
- Ensure organizational readiness and successful transition to new workflows and technologies.
- Monitor adoption and address barriers to sustained success.
- Apply Lean, PDCA, and continuous improvement methodologies to drive operational excellence.
- Facilitate process mapping, standard work development, and workflow redesign.
- Measure and report outcomes associated with informatics initiatives.
- Establish KPIs and success metrics to evaluate organizational performance and technology utilization.
- Use data-driven insights to support decision-making and prioritization.
- Serve as a subject matter expert and trusted advisor on informatics strategy, workflow design, and technology adoption.
- Provide guidance and mentorship to informaticists, operational leaders, and project teams.
- Support leadership in evaluating informatics opportunities and enterprise priorities.
- Review and validate educational, training, and communication materials.
- Promote informatics best practices across the organization.
- Participate in vendor evaluations and contract discussions.
- Represent the organization at informatics conferences and professional forums.
- Support disaster recovery and business continuity planning.
- Contribute to grant proposals and research initiatives.
- Assist with enterprise-wide informatics strategy development.
- Adhere to internal controls and reporting structure.
- Perform related duties as required.
Requirements
- Bachelor’s degree in Health Informatics, Information Systems, Healthcare Administration, Business Administration, Nursing, Public Health, Industrial Engineering, or a related field.
- Minimum of eight years of experience in healthcare informatics, operational improvement, workflow design, healthcare technology implementation, digital transformation, or related areas.
- Experience leading large-scale, cross-functional initiatives involving multiple departments and stakeholder groups.
- Relevant education and experience may be substituted as appropriate.
- Master’s degree in Health Informatics, Healthcare Administration, Business Administration, Information Systems, or a related field.
- Experience establishing governance frameworks and enterprise standards.
- Experience with enterprise healthcare technology platforms and integrated systems.
- Informatics certification.
- Certification in Lean, Six Sigma, PMP, Prosci, or a related discipline.
- Certification in technology platforms relevant to the assigned portfolio.
- Resume/CV
- 3 work references with their contact information; at least one reference should be from a supervisor
- Letter of interest
- Ability to maintain the security or integrity of critical infrastructure.
Skills
- Strategic Leadership
- Governance and Process Management
- Change Management
- Technical and Informatics Expertise
- Analytics and Performance Improvement
- Relationship Management
- Epic Ambulatory
- Workday
- UKG
- Lean
- PDCA
Location
- AUSTIN, TX
Work Type
- Full-time
Experience Level
- 8+ years
Education Level
- Bachelor's degree
- Master's degree
Salary/Compensations
- $94,492+
Benefits
- Teacher Retirement System of Texas (TRS)
About the Company
- As part of UT Dell Medical School transformation into a world-class academic health enterprise, we are launching an Enterprise Human Capital Management (HCM) transformation centered on Workday, beginning in Fall 2026.
- This is a unique opportunity to build the foundational HR technology platform that will support the future University of Texas Dell Medical Center and the broader academic health enterprise.
Equal Opportunity
- The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.