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About the Role
Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state. Your skills will make a difference. You’ll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working for our campus. The Enterprise Network Engineer I supports the Edge and Core Networking team to design, build, and operate the university's enterprise and departmental networks, while providing advanced technical expertise and troubleshooting for departmental customers. Develop, deploy and operate systems and processes.
Responsibilities
- Under supervision plan, design, implement, and maintain the university's enterprise network and telecom systems to meet performance objectives and Service Level Agreements.
- Maintain good relationships with Enterprise Technology and unit representatives to understand end-user network needs to maintain classrooms, R&D labs, and university auxiliary venues.
- Assist with evaluation of new network technologies, proof of concept projects, process standardization, and configuration automation.
- Provide escalation support for standard network design, troubleshooting, and after-hours on-call support.
- Raise visibility of issues to extended team members with automation processes, fault detection, standardized operations, and life cycle management.
- Perform other related functions as assigned.
Requirements
- U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.
- Bachelor's degree in a related field, or equivalent combination of relevant education and professional experience.
- Two years of experience supporting enterprise or campus network environments, including routing, switching and wireless.
- Experience troubleshooting network faults and providing customer-facing technical support.
- Current Class C operator driver license required, with driving history review required prior to hire.
- Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.
- This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work.
Skills
- Routing
- Switching
- Wireless
- Network troubleshooting
- Customer-facing technical support
- Cisco routers
- Cisco switches
- Cisco wireless platforms
- IOS
- IOS-XE
- Campus Wi-Fi design
- Campus Wi-Fi survey
- Campus Wi-Fi deployment
- Network automation
- Python
- Ansible
Location
- AUSTIN, TX
Work Type
- Hybrid
- Full-time
Experience Level
- Entry Level
- Associate
Education Level
- Bachelor's degree in a related field
- Equivalent combination of relevant education and professional experience
Salary/Compensations
- $80,000+
Benefits
- Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
- Vision, Dental, Life, and Disability insurance options
- Paid vacation, sick leave, and holidays
- Teachers Retirement System of Texas (a defined benefit retirement plan)
- Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
- Flexible spending account options for medical and childcare expenses
- Training and conference opportunities
- Tuition assistance
- Athletic ticket discounts
- Access to UT Austin's libraries and museums
- Free rides on all UT Shuttle and Capital metro buses with staff ID card
About the Company
- Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state.
- The University of Texas at Austin is internationally recognized for research.
- The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff.
Equal Opportunity
- The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.