Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Account Manager role.
Rezi rewrites your resume against Grainger Businesses's job description. Free.
Tailor your resume to this Account Manager role.
Rezi rewrites your resume against Grainger Businesses's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Account Manager posting at Grainger Businesses — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Account Manager posting at Grainger Businesses — free, in seconds.
About the Role
We have an opening for an Account Manager to cover existing managed accounts north of London, and specific accounts in Strathroy, ON. This position would be based in our London branch. Reporting to the District Sales Manager - East, you will be responsible for providing exceptional customer service to new and existing accounts. The Account Manager will support our corporate strategy by expanding share of wallet in existing customers and acquiring new accounts by providing unique value to win new business.
Responsibilities
- Determines sales potential for new and existing customers through inquiry, observation, and periodic research
- Promotes WFS Ltd. products and services to customers through value-based conversations
- Maintains a high level of relevant product knowledge
- Assists customers with problems by comparing and introducing products
- Determines customer requirements and expectations in order to recommend specific products
- Identifies and reports actual and potential cost savings to customers on a proactive basis
- Communicates regularly with branch staff in order to resolve customer issues
- Maintains an excellent working relationship with customers and our internal team
- Assists Inside Customer Service Representatives with the development and maintenance of customers contracts and quotes
- Maintains customer contracts and follows up on customer quotes
- Makes sales calls with vendor representatives and other resources
- Develops a proactive sales plan and strategy to increase sales of new and existing customers
- Maintain records and reporting activity through monthly pipeline reviews
- Calls on existing and new customers based on the sales plan
- Follows all safety protocol in compliance with WFS' Health and Safety policies and procedures, local customer policies and procedures and the Occupational Health and Safety Act
- Aims to increase customer sales with attention to margin
- Responsible for profit margin and expenses relating to buy and sell agreements
Requirements
- Diversified knowledge of industrial products developed through relevant post-secondary education and a minimum of 5 years of progressive, applicable work experience in an industrial environment
- Previous customer service/inside sales experience is an asset
- Previous outside sales experience is desired
- Ability to work independently and manage time and territory effectively
- Superior interpersonal and customer service skills to effectively build relationships and continually strive for improved customer service
- Demonstrated competency in VAI, Microsoft Excel and other Microsoft Office applications
- Knowledge of the selling process
- Demonstrated team-playing attitude
- Possession of a valid driver’s license and a reliable vehicle as travel is required
- Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.
Skills
- VAI
- Microsoft Excel
- Microsoft Office applications
Location
- London, ON
- Strathroy, ON
Work Type
- Onsite
Experience Level
- 5 years of progressive, applicable work experience
Education Level
- Post-secondary education
Salary/Compensations
- $63,040 - $86,680
- Incentive target of $20,400.00
Benefits
- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO)
- Up to 12 company holidays per year
- Life insurance coverage, including spousal and dependent life insurance.
- Employee Family Assistance Program
- Registered Retirement Savings Plan & Defined Contribution Pension Plan
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more!
About the Company
- W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan.
- Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise.
- Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion.
- For more information, visit www.grainger.com.
Equal Opportunity
- We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others.
- We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.
- We are proud to be an equal opportunity workplace.
- All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
- Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.