Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Student Transcript Assessment Coordinator (Contract) role.
Rezi rewrites your resume against Chartered Professional's job description. Free.
Tailor your resume to this Student Transcript Assessment Coordinator (Contract) role.
Rezi rewrites your resume against Chartered Professional's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Student Transcript Assessment Coordinator (Contract) posting at Chartered Professional — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Student Transcript Assessment Coordinator (Contract) posting at Chartered Professional — free, in seconds.
About the Role
CPA Ontario is seeking several coordinators for their Student Services teams. These roles will focus on coordinating and ensuring the integrity of student and prospect applications, documents, and records. Responsibilities include reviewing applications for completeness and compliance, verifying documentation, and guiding applicants through the assessment process.
Responsibilities
- Demonstrate commitment to students by providing counseling and timely responses to inquiries via telephone and email.
- Conduct preliminary reviews of assessment documentation for accuracy and completeness, identifying any follow-up needs.
- Review documentation to verify degree equivalence, pre-requisite education, and eligibility.
- Apply professional judgment during transcript assessments, identifying and escalating eligibility concerns to management.
- Uphold Service Level Agreements (SLAs) while maintaining high data accuracy.
- Update systems and perform data entry to process applications.
- Maintain the integrity of educational data in Salesforce for transcript assessment records.
Requirements
- A post-secondary degree or diploma in Business or a related discipline.
- Experience serving students or customers in a regulatory, membership, educational services, or customer-oriented environment.
- Intermediate proficiency with Microsoft Word, PowerPoint, Outlook, and Teams.
- Skilled in advanced functions of Excel.
- Experience with Salesforce or other CRM is preferred.
- Strong verbal and written communication skills.
- Excellent interpersonal and active listening abilities.
- Comfortable working in a fast-paced environment.
- Strong organization and problem-solving skills.
- Ability to be a self-starter, use initiative, and work to deadlines.
- Excellent attention to detail.
- Team player with a willingness to collaborate and assist teammates.
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Teams
- Microsoft Excel (advanced functions)
- Salesforce
- CRM
- Communication (verbal and written)
- Interpersonal skills
- Active listening
- Organization
- Problem-solving
- Attention to detail
Location
- Hybrid
Work Type
- 6-month contract
- Hybrid
Experience Level
- Entry level
Education Level
- Post-secondary degree or diploma
Salary/Compensations
- $42,400 - $53,000 per annum
Benefits
- Industry-leading benefits
- Mental health resources
- Savings programs
- Sustainable approach to work
- Home office setup bonus
- Learning and professional development opportunities
- Stretch projects
- Secondments
- Career progression paths
About the Company
- CPA Ontario operates at the intersection of regulator and membership body, upholding the integrity of the CPA designation and supporting over 105,000 members and 19,000 students.
- The organization works between business and the public interest, balancing evolving industry demands with standards that ensure trust.
- Careers at CPA Ontario are unique due to the nature of the work, which involves shaping a profession critical to nearly every economic sector during a time of significant change in technology and work.
Equal Opportunity
- CPA Ontario is an inclusive employer.
- Accommodation is available under the Ontario Human Rights Code.
- Disability-related accommodation requests for the recruitment process should be emailed to accessibility@cpaontario.ca with the subject line 'Accommodation Required'.