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About the Role
The Office Clerk is responsible for assisting the Office Manager.
Responsibilities
- Tabulates and posts data in record books.
- Compiles records and reports.
- Records orders for merchandise or service.
- Greets and assists visitors.
- Provides information to customers, claimants, employees, and sales personnel.
- Interviews dissatisfied customers and adjusts complaints or refers them to the appropriate dealership employee for resolution.
- Prepares, issues, and sends out receipts, bills, policies, invoices, statements, and checks.
- Prepares stock inventory.
- Opens and routes incoming mail, answers correspondence, and prepares outgoing mail.
- Purchases supplies.
Requirements
- Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb and perform repetitive motions of the hands and/or wrists.
- Mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, using a computer terminal and reading.
- Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
- Light exertion can involve sitting, walking and/or standing most of the time.
- Work is performed in an office setting.
- Occasional weekend and evening hours are required.
- Hazards include slips, trips and falls, ergonomic injuries, and occasional lifting.
- Safety precautions include breaks for stretching and training covering slips, trips, falls, safe lifting, and stretching techniques.
- All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Skills
- Organized and detailed oriented.
- Communication and interpersonal skills.
- Time-management and organizational abilities.
- Problem-solving and critical thinking abilities.
- Working knowledge of Dealership documents.
- Financial and accounting knowledge.
- Microsoft Office (Word, Outlook, PowerPoint, and Excel)
- CDK
Location
- Office setting
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma or GED