Product Owner, Credit Insurance - 986 EN
Export Development Canada | Exportation et développement Canada · CA
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About the Role
As a Product Owner, you will translate business strategy and customer needs into a clear product vision, roadmap, and a prioritized backlog. You will work closely with insurance value stream stakeholders and technology partners to improve customer and employee experience while ensuring reliable, compliant, and sustainable solutions.
Responsibilities
- Develop and communicate the product vision, roadmap and squad objectives, ensuring alignment with Credit Insurance priorities and EDC strategy.
- Act as the advocate for customer and business needs, ensuring product decisions maximize value and align with strategic objectives.
- Champion customer outcomes by translating business priorities, user feedback, and operational needs into actionable product direction.
- Manage and continuously prioritize the product backlog based on customer value, business outcomes, risk reduction, regulatory obligations, dependencies, and delivery capacity.
- Partner with customers, business subject-matter experts and technology teams to validate problems, define viable solutions and incorporate user feedback.
- Track product performance, benefits and key results, using data and insight to recommend adjustments to priorities and the roadmap.
- Identify and manage dependencies, operational risks, technical debt and vendor considerations in collaboration with adjacent product teams and enabling functions.
Requirements
- An undergraduate degree in business, commerce, finance, insurance, information technology or a related discipline.
- 5-7 years experience as a Product Owner, Business Lead, Business Analyst or similar role.
- Demonstrated experience in large, complex, multi-year technology transformations.
- Ability to translate strategy and business needs into measurable outcomes, roadmaps, and prioritized backlogs.
- Strong stakeholder management, facilitation and influencing skills, with the confidence to resolve competing priorities and make value-based trade-offs.
- Excellent written and verbal communication skills, including the ability to explain complex business and technology matters to varied audiences.
- A customer-focused, analytical, and accountable, with the ability to work effectively through ambiguity and changing priorities.
- Must be able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents).
- Must meet the requisite government security screening requirements.
Skills
- Knowledge of credit insurance, commercial insurance, underwriting, policy administration, claims.
- Experience partnering with external 3rd party software vendors to deliver strategic roadmap change.
- Experience modernizing customer-facing or back-office financial-services platforms, including APIs, automation or digital self-service.
- Experience defining OKRs and business cases.
- Product Owner or agile certification, such as CSPO/PSPO or equivalent training.
- Experience with Azure DevOps, Jira, or comparable product-management and delivery tools.
- Bilingualism in both official languages.
Location
- Ottawa
- Toronto
- Montreal
Work Type
- Permanent
- Full Time
- Hybrid
Experience Level
- 5-7 years
Education Level
- Undergraduate degree in business, commerce, finance, insurance, information technology or a related discipline.
Salary/Compensations
- $96,557 to $128,743 annually, plus a 15% performance-based incentive.
Benefits
- Comprehensive Benefits package
- Work-life balance
- 3 to 4 weeks paid vacation
- Corporate closure period
- Summer early Friday’s
- No meeting Fridays
- Continuous learning opportunities, including training programs, workshops and language training.
- Inclusive Culture
- Wellness Programs
- Community Engagement opportunities
About the Company
- At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.
- At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.
Equal Opportunity
- EDC is committed to Fair Employment Practices.
- EDC is dedicated to fostering employment equity and building a diverse workforce.
- We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities.
- At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.
- We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.
- EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at accessibility@edc.ca.