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About the Role
This role guides the product strategy, governance, and adoption of NBCUniversal’s corporate employee channels, focusing on intranet, email, and Microsoft collaboration channels. It requires building strong partnerships across various departments and independently driving work from strategy through execution, championing a modern, connected, and cohesive employee ecosystem.
Responsibilities
- Serve as product manager and day-to-day site owner for the reimagined NBCU employee intranet.
- Partner with business and corporate contributors to ensure intranet information is current, relevant, and accessible.
- Support the strategy and governance of internal messaging platforms, including enterprise email, app, and AI agent communications.
- Provide guidance on appropriate tools and channels for different communication needs and tone of voice.
- Establish standards, processes, and best practices for a consistent employee communications experience.
- Collaborate on training and development for content owners and channel managers.
- Explore responsible opportunities to use AI and emerging technologies to improve employee communications systems.
- Integrate AI capabilities into the intranet.
- Partner with Technology teams, vendors, and Communications leaders to gather requirements and support platform roadmaps.
- Coordinate enhancements and contribute to the evolution of digital workplace tools.
- Define and reinforce how enterprise collaboration channels are used for employee communications.
- Develop clear communications for content owners, channel managers, and stakeholders regarding publishing expectations, governance changes, and platform enhancements.
Requirements
- 5+ years of experience in digital communications, digital product management, or a related field.
- Experience managing or supporting intranets, content management systems, employee email platforms, or enterprise collaboration tools.
- Solid stakeholder management skills.
- Demonstrated ability to lead cross-functional initiatives in a matrixed organization.
- Experience developing governance standards, publishing processes, templates, training materials, or content-owner resources.
- Ability to interpret analytics and translate performance data into practical recommendations.
- Proven project management skills.
- Ability to manage multiple priorities, stakeholders, and deadlines.
- Interest in leveraging AI and emerging technologies to improve and transform the employee experience.
- External candidates may be required to attend an in-person interview.
Skills
- Digital communications
- Digital product management
- Intranet management
- Content management systems
- Employee email platforms
- Enterprise collaboration tools
- Stakeholder management
- Cross-functional leadership
- Governance standards development
- Publishing process development
- Training material development
- Content-owner resource development
- Analytics interpretation
- Project management
- AI and emerging technologies
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Senior Manager
- 5+ years of experience
Salary/Compensations
- $100,000-$125,000 (bonus eligible)
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid leave
- Tuition reimbursement
- Variety of other discounts and perks
About the Company
- NBCUniversal is a leading media and entertainment company creating world-class content distributed across film, television, and streaming, and brought to life through theme parks, consumer products, and experiences.
- The company owns and operates leading entertainment and news brands including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock.
- NBCUniversal produces and distributes filmed entertainment and programming through its film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the Universal Studio Group banner.
- It operates industry-leading theme parks and experiences worldwide through Universal Destinations & Experiences.
- NBCUniversal is a subsidiary of Comcast Corporation.
- The company is committed to improving the communities where its employees, customers, and audiences live and work.
- NBCUniversal champions an inclusive culture and strives to attract and develop a talented workforce.
Equal Opportunity
- NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
- Qualified individuals with a disability or disabled veteran may request reasonable accommodation during the application and/or recruitment process.