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About the Role
C3 AI is seeking an Industry Solution Leader for Healthcare / Life Sciences and an Industry Solution Director for Supply Chain to lead the design and delivery of enterprise AI solutions for their clients. These roles combine deep domain expertise with end-to-end ownership of customer solutions, requiring a deep understanding of customer environments to identify opportunities, define technical solutions, and lead cross-functional teams through the entire solution lifecycle.
Responsibilities
- Own the overall solution strategy, technical direction, and delivery outcomes for assigned customer engagements.
- Serve as the primary customer-facing solution leader and domain expert, developing a detailed understanding of customer processes and objectives.
- Identify and quantify high-impact opportunities across various supply chain functions.
- Translate complex challenges into tractable AI, machine learning, optimization, and software problems.
- Lead engagements through use case definition, requirements gathering, solution architecture, configuration, validation, deployment, adoption, and scale-out.
- Apply deep expertise to challenge assumptions and ensure solutions reflect operational and economic realities.
- Lead cross-functional teams of Forward Deployed Engineers, data scientists, product managers, engineers, and industry experts.
- Work directly with customer stakeholders to validate requirements, workflows, recommendations, and business impact.
- Guide the interpretation and use of supply chain and enterprise data.
- Maintain accountability for solution quality, business value, technical risks, delivery progress, customer adoption, and executive communication.
- Partner with C3 AI product management and engineering teams to identify reusable capabilities and inform product development.
- Support sales teams during opportunity assessment and capture.
- Support development of statements of work and deployment plans.
- Develop repeatable supply chain methodologies, solution patterns, and best practices.
- Represent C3 AI in relevant customer and industry forums.
Requirements
- Bachelor's degree in Engineering, Operations Research, Supply Chain Management, Industrial Engineering, Computer Science, Mathematics, Economics, or a related quantitative discipline.
- 7+ years of experience in supply chain, manufacturing, operations, planning, logistics, procurement, pricing, operations research, or technically focused consulting.
- Deep experience in one or more areas including demand planning, supply planning, inventory optimization, production planning, manufacturing scheduling, pricing, procurement, logistics, distribution, or supply chain network optimization.
- Experience working in complex manufacturing or supply chain environments.
- Strong understanding of supply chain planning concepts.
- Demonstrated experience solving complex supply chain problems and improving key metrics.
- Experience working with enterprise supply chain data from various systems.
- Familiarity with enterprise platforms such as SAP, Oracle, Kinaxis, Blue Yonder, o9, or similar.
- Strong analytical and quantitative problem-solving skills.
- Demonstrated experience leading complex, customer-facing technical engagements.
- Ability to structure ambiguous business problems and define technical solutions.
- Ability to work effectively with cross-functional teams and translate requirements.
- Excellent presentation, written communication, leadership, and interpersonal skills.
- Ability to travel to customer locations as required.
- Experience delivering AI, machine learning, operations research, mathematical optimization, advanced analytics, or supply chain digital transformation solutions.
- Hands-on technical experience with SQL, Python, analytics, optimization tools, application configuration, scripting, or similar technologies.
- Experience deploying demand forecasting, inventory optimization, pricing optimization, production optimization, scheduling, network optimization, or decision-support solutions.
- Experience working across both enterprise supply chain functions and manufacturing operations.
- Experience taking technical solutions from initial proof of value through production deployment and scale.
- Experience scaling solutions across multiple plants, product families, regions, networks, or business units.
- Advanced degree in Engineering, Operations Research, Supply Chain, Analytics, or a related quantitative discipline.
- Candidates must be authorized to work in the United States without the need for current or future company sponsorship.
Skills
- Supply chain planning
- Manufacturing operations
- Inventory management
- Production planning
- Logistics
- Procurement
- Pricing
- Operations research
- AI
- Machine learning
- Optimization
- Software development
- Data analysis
- Customer leadership
- Delivery ownership
- SQL
- Python
- Analytics
- Optimization tools
- Application configuration
- Scripting
Location
- New York
Work Type
- Full-time
- Onsite
Experience Level
- 7+ years
Education Level
- Bachelor's degree
- Advanced degree
Salary/Compensations
- $130,000—$167,000 USD
Benefits
- Excellent benefits
- Competitive compensation package
- Generous equity plan
About the Company
- C3 AI is the Enterprise AI application software company.
- C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise.
Equal Opportunity
- C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer.
- We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.