Industry Solution Leader - Heavy Industrial (EAF / Mini-Mill Supply Chain and Asset Performance)
C3 AI · NY, US
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About the Role
C3 AI is seeking an Industry Solution Leader (ISL) for Heavy Industrial to lead the design and delivery of enterprise AI solutions for its clients with a specialization in EAF / Mini-Mill Supply Chain and Asset Performance. The role combines the responsibilities of a senior supply chain expert and solution leader, working directly with customer teams while leading C3 AI Forward Deployed Engineers, data scientists, product teams, and other technical resources to deliver measurable business outcomes.
Responsibilities
- Own the overall solution strategy, technical direction, and delivery outcomes for assigned customer engagements.
- Serve as the primary customer-facing solution leader and supply chain domain expert.
- Identify and quantify high-impact opportunities across demand planning, inventory optimization, supply planning, production planning, scheduling, pricing, procurement, logistics, order fulfillment, service levels, and working capital.
- Translate complex supply chain and operational challenges into tractable AI, machine learning, optimization, and software problems.
- Lead engagements through use case definition, requirements gathering, solution architecture, application configuration, validation, production deployment, user adoption, and scale-out.
- Apply deep supply chain expertise to challenge assumptions, evaluate analytical approaches, interpret results, and ensure solutions reflect the operational and economic realities of the customer's business.
- Lead cross-functional teams of Forward Deployed Engineers, data scientists, product managers, engineers, and industry experts.
- Work directly with customer planners, manufacturing teams, commercial and pricing teams, procurement organizations, logistics teams, technology leaders, finance stakeholders, and executives.
- Guide the interpretation and use of supply chain and enterprise data.
- Maintain accountability for solution quality, business value, technical risks, delivery progress, customer adoption, and executive communication.
- Partner with C3 AI product management and engineering teams to identify reusable capabilities, inform product development, and scale successful solutions.
- Support sales teams during opportunity assessment and capture.
- Support development of statements of work and deployment plans.
- Develop repeatable supply chain methodologies, solution patterns, and best practices.
- Represent C3 AI in relevant customer and industry forums.
Requirements
- Bachelor's degree in Engineering, Operations Research, Supply Chain Management, Industrial Engineering, Computer Science, Mathematics, Economics, or a related quantitative discipline.
- 7+ years of experience in supply chain, manufacturing, operations, planning, logistics, procurement, pricing, operations research, or technically focused consulting.
- Deep experience in one or more areas including demand planning, supply planning, inventory optimization, production planning, manufacturing scheduling, pricing, procurement, logistics, distribution, or supply chain network optimization.
- Experience working in complex manufacturing or supply chain environments such as high-tech and semiconductor, industrial manufacturing, automotive, consumer products, pharmaceuticals, chemicals, metals, agriculture, or other global enterprises.
- Strong understanding of supply chain planning concepts including service levels, safety stock, lead times, capacity constraints, bills of material, production constraints, inventory policies, pricing decisions, sourcing decisions, and network flows.
- Demonstrated experience solving complex supply chain problems and improving service levels, forecast performance, inventory, working capital, production efficiency, fulfillment, pricing outcomes, or operating costs.
- Experience working with enterprise supply chain data from ERP, MRP, planning, warehouse management, transportation management, procurement, manufacturing, commercial, and related enterprise systems.
- Familiarity with enterprise platforms such as SAP, Oracle, Kinaxis, Blue Yonder, o9, or similar supply chain and planning systems.
- Strong analytical and quantitative problem-solving skills.
- Demonstrated experience leading complex, customer-facing technical engagements.
- Ability to structure ambiguous business problems, define the decisions that need to be improved, and translate those requirements into technical solutions.
- Ability to work effectively with software engineers, data scientists, product managers, and customer technical teams.
- Excellent presentation, written communication, leadership, and interpersonal skills.
- Ability to travel to customer locations as required.
- Experience delivering AI, machine learning, operations research, mathematical optimization, advanced analytics, or supply chain digital transformation solutions.
- Hands-on technical experience with SQL, Python, analytics, optimization tools, application configuration, scripting, or similar technologies.
- Experience deploying demand forecasting, inventory optimization, pricing optimization, production optimization, scheduling, network optimization, or decision-support solutions.
- Experience working across both enterprise supply chain functions and manufacturing operations.
- Experience taking technical solutions from initial proof of value through production deployment and scale.
- Experience scaling solutions across multiple plants, product families, regions, networks, or business units.
- Advanced degree in Engineering, Operations Research, Supply Chain, Analytics, or a related quantitative discipline.
- Candidates must be authorized to work in the United States without the need for current or future company sponsorship.
Skills
- Supply Chain Planning
- Manufacturing Operations
- Inventory Management
- Production Planning
- Logistics
- Procurement
- Pricing
- Operations Research
- AI
- Machine Learning
- Optimization
- Software Solutions
- SQL
- Python
- Analytics
- Optimization Tools
- Application Configuration
- Scripting
Location
- Remote
Work Type
- Full-time
Experience Level
- 7+ years
Education Level
- Bachelor's degree
- Advanced degree
Salary/Compensations
- $130,000—$167,000 USD
Benefits
- Competitive compensation package
- Generous equity plan
About the Company
- C3 AI (NYSE: AI), is the Enterprise AI application software company.
- C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise.
Equal Opportunity
- C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.