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About the Role

As a Case Specialist at Compex Legal Services, you’ll be the behind-the-scenes hero, keeping cases moving and making life easier for our Case Managers. If you’re organized, thrive on variety, and love a good challenge, you’ll fit right in.

Responsibilities

Manage 90+ calls a day.
Master scheduling, client requests, and to-do lists.
Make waiver calls and follow up on requests.
Confirm pre-payments, prep for deliveries, and keep detailed client notes.
Review incoming mail to catch anything missing.
Lend a hand across departments.
Scrutinize records and responses, coordinating with Case Managers.
Send out crystal-clear status updates and approval emails.

Requirements

High school diploma or equivalent.
Clear, professional communication skills.
Ability to handle sensitive information with care and total discretion.

Skills

Organization
Communication
Attention to detail

Location

Austin, Texas

Work Type

Full-time

Experience Level

Entry-level

Education Level

High school diploma or equivalent

Benefits

Casual dress code
Referral bonuses

About the Company

Compex Legal Services is a nationally recognized powerhouse in record retrieval, known for raising the bar in service and innovation.
The team is tight-knit, collaborative, and passionate about delivering top-notch results.
The company is changing the game in legal support services.