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About the Role
Floor & Decor Sr. Designer leads the design team, providing a seamless start-to-finish consultative design service to build lasting relationships and brand loyalty. This role involves meeting with customers, understanding their project needs, educating them on project requirements, and creating design concepts that align with their style, lifestyle, and budget.
Responsibilities
- Build and maintain lasting relationships with residential and professional customers.
- Greet store customers and support store design walk-in needs.
- Schedule design appointments and develop clientele through networking, referrals, and store leads.
- Provide advice on tile, wood, stone, and accessories for residential and commercial projects.
- Design and sell complete, functional, and aesthetically appealing solutions.
- Manage multiple customer projects through all phases with accuracy, timeliness, and follow-up.
- Communicate consistently and concisely with customers and colleagues.
- Collaborate with store leadership and employees to manage projects from inquiry to installation.
- Achieve sales and other store goals.
- Support company initiatives and goals by modeling and coaching best practices.
- Stay informed on current and emerging design trends.
- Utilize design applications such as Salesforce, Online Design Scheduler, and MyProject.
- Participate in local professional affiliations like ASID and NKBA.
- Perform other duties as assigned.
Requirements
- Design education (BA or AA in Interior Design) or 6 years of interior design experience in lieu of education.
- Combination of education and experience totaling 6 years.
- Prior retail/sales experience preferred.
- Knowledge of hard surface flooring is a plus.
- Proficient in basic mathematical skills.
- Self-motivated and able to multi-task in a fast-paced environment.
- Excellent verbal, written, and interpersonal skills.
- Basic computer knowledge, including Microsoft Office suite.
- Internal candidates must have 24 months of experience in a Floor & Decor Designer position.
Skills
- Interior design
- Sales
- Customer service
- Communication
- Microsoft Office
- Salesforce
- Online Design Appointment Scheduler
- MyProject
Location
- Store
Work Type
- Full-time
- Onsite
Experience Level
- 6 years interior design experience
- 24 months of experience in a Floor & Decor Designer position (for internal candidates)
Education Level
- BA or AA in Interior Design
Salary/Compensations
- $18.81 - $27.79
Benefits
- Bonus opportunities
- Career advancement opportunities
- 401k with company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
- Paid vacation and sick time
- Paid holidays plus a personal holiday
- Paid Volunteer Time Off that starts on Day 1
About the Company
- Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories.
Equal Opportunity
- Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
- This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
- This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.