Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Store Team Leader role.
Rezi rewrites your resume against Wild Fork Foods's job description. Free.
Tailor your resume to this Store Team Leader role.
Rezi rewrites your resume against Wild Fork Foods's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Store Team Leader posting at Wild Fork Foods — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Store Team Leader posting at Wild Fork Foods — free, in seconds.
About the Role
Supporting store leadership by overseeing daily operations, delegating tasks, monitoring team performance, and ensuring store objectives are met. Fostering collaboration and implementing innovative strategies to increase productivity, while providing a Personal Chef experience to guests and training sales leaders.
Responsibilities
- Deliver a Wild Fork Personal Chef shopping experience to all customers and ensure all team members have the knowledge and confidence to deliver best in class customer service.
- Be a true subject matter expert in all our product categories, having extensive knowledge of all our programs and cascading this down to team members.
- Take ownership and be an example to our Sales Leaders by conducting oneself as a Brand Ambassador, showing passion for our people and customers.
- Show determination to handle complaints from customers and partner with Customer Service and QA as outlined in SOPs for customer complaints.
- Ensure all employees adhere to the company’s policies and guidelines.
- Conduct on-the-job training for all new joiners to work with discipline.
- Ensure new joiners receive onboarding, on-the-job training, complete online learning, product knowledge training and understand the tools and goals of the company.
- Collaborate with the Senior Sales Leader to ensure all new joiners schedule allows for 2 weeks of shadowing and training.
- Lead continuous training programs and promote full participation in the simplest and most efficient ways.
- Attend marketing and new product training calls, and work with the SSL to ensure all employees receive the detailed information and training on upcoming campaigns, products, events, etc.
- Collaborate with SSL to evaluate employee performance and identify training needs.
- Supervise and motivate Sales Leaders to perform their best.
- Assist the SSL in planning and implementing exciting strategies to attract customers with local marketing for the location.
- Coordinate daily customer service operations (e.g., sales processes, orders, inventory).
- Have a working knowledge of company goals, KPIs and the store’s performance and determination to drive sales results.
- Track the progress of weekly, monthly, quarterly, and annual objectives.
- Serve as the SSL’s support to cover activities in their absence, checking and monitoring sales, KPIs, inventory activities, money handling, marketing campaign updates, pricing, operational tasks etc.
- Monitor and maintain store inventory, have working knowledge of on hand and out of stock products to communicate to the team and the customer.
- Execute other related duties as assigned.
Requirements
- Enjoy interacting and engaging with customers and team members.
- Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
- The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings, weekends and holidays.
- Work with integrity as part of a team towards a shared vision while respecting the opinions of others.
- Physically able to exert up to 50 pounds of force.
- Occasional exposure to extreme temperatures – walk-in freezers.
- Stand/walk for up to 8-10 hours.
- Frequent movement within the store to access various departments, areas, and products.
Skills
- Training
- Salesmanship
- Leadership
- SAP
- Order Management Systems
- Microsoft Office
Work Type
- Full-time
Experience Level
- Previous retail supervisory experience preferred
Education Level
- High school degree preferred
Salary/Compensations
- $22.50
Benefits
- Medical, Dental & Vision Insurance
- RRSP Matching program
- Employee Assistance Program
- Vacation Time, Paid Holiday & Birthday PTO
- Monthly Bonus Potential
- WF Membership Free
- Chew On This- One give away product a month
About the Company
- Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership