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About the Role

The Sales Enablement Program Specialist provides operational, administrative, and logistical support for strategic Sales Enablement programs and initiatives, ensuring consistent delivery of enablement programs, onboarding activities, sales initiatives, communications, learning experiences, and business operations projects. This role drives seller readiness, productivity, and alignment to SHI's sales strategy by coordinating program activities, maintaining operational excellence, managing communications and reporting, and supporting stakeholder engagement.

Responsibilities

Support the coordination and execution of Sales Enablement programs and initiatives.
Assist in the delivery of enablement and training programs, onboarding initiatives, sales campaigns, tool and platform rollouts, communications programs, events, and business operations activities.
Coordinate program schedules, meetings, materials, communications, readiness activities, and stakeholder updates.
Provide ongoing operational and administrative support for Sales Enablement programs.
Serve as a point of contact for routine program inquiries, providing accurate information and escalating issues when appropriate.
Track program activities, tasks, milestones, risks, and dependencies to support successful execution.
Maintain program documentation, project plans, records, communications, and resource materials.
Collect, validate, and organize program data, including participation, completion, engagement, feedback, and operational metrics.
Prepare reports, dashboards, and summaries that support program visibility and decision-making.
Collaborate across SHI Sales teams and support alignment between Sales Enablement, Sales Leadership, Marketing, Operations, and other internal stakeholders.
Support communication and visibility efforts to ensure awareness and adoption of enablement initiatives.
Identify process gaps, inefficiencies, or recurring challenges and recommend practical improvements.
Gather participant and stakeholder feedback to support continuous improvement efforts.
Contribute to performance measurement, process analysis, improvement planning, and change management activities.
Develop expertise in Sales Enablement processes, tools, systems, and operational practices.
Demonstrate ownership of assigned programs, projects, and deliverables while ensuring quality, accuracy, and timely completion.

Requirements

Demonstrated ability to coordinate multiple activities and maintain strong attention to detail.
Experience supporting communications, events, scheduling, reporting, stakeholder coordination, operational processes or administrative functions.
Experience working with cross-functional teams and business stakeholders preferred.
Experience supporting programs or projects connected to Sales or Enablement preferred.
Strong verbal and written communication skills.
Strong organizational and time management skills.
Ability to manage multiple priorities while maintaining accuracy and quality.
Ability to communicate clearly and professionally with stakeholders at all levels.
Strong customer service mindset with a focus on responsiveness and follow-through.
Ability to learn new concepts, tools, processes, and systems quickly.
Ability to collect, validate, and analyze information for reporting and decision support.
Detail-oriented with the ability to maintain accurate records, documentation, and communications.
Ability to identify issues, propose solutions, and escalate concerns appropriately.
Ability to adapt to changing priorities and business needs.
Ability to work independently with guidance while collaborating effectively within a team environment.
Ability to be approachable, maintain composure, and demonstrate professionalism in all interactions.
Demonstrated accountability, reliability, and ownership of assigned work.
Be coachable and accept direction.
Working knowledge of Microsoft Office 365 applications, collaboration platforms, and business systems.

Skills

Inclusive Design Thinking
Program Ownership
Collaborative Partnership
Continuous Improvement
Empathetic Facilitation
Microsoft Office 365 applications
Collaboration platforms
Business systems

Location

Remote
Onsite

Work Type

Full-time

Experience Level

1+ years at SHI

Education Level

Bachelor’s Degree preferred

Salary/Compensations

$65,000 - $85,000

Benefits

Medical
Vision
Dental
401K
Flexible spending

About the Company

Since 1989, SHI International Corp. has helped organizations change the world through technology.
We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.
The heartbeat of SHI is our employees – all 7,000 of them.
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.

Equal Opportunity

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status