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About the Role
Manages and develops assigned key customer accounts by serving as a trusted partner and advocate. Supports account growth through proactive engagement, strategic collaboration, and sales solutions that align with customer needs. Coordinates internally to ensure accurate order fulfillment, service delivery, and issue resolution. Applies working knowledge of products and construction industry solutions to strengthen customer retention and account performance.
Responsibilities
- Serves as the primary liason for assigned key accounts, building and maintaining long-term customer relationships.
- Supports account growth by identifying upselling and cross-selling expanding the network of relationships, and partnering with customers early to understand short and long-term business needs.
- Coordinates with internal teams to support accurate procurement, delivery, service, and billing for customers.
- Tracks and reports on account performance metrics, and identifies additional partnership opportunities.
- Acts as a customer advocate by resolving service or delivery issues and communicating updates and recommendations.
- Applies product knowledge and construction‑industry expertise to offer practical, innovative solutions.
Requirements
- 3–5 years of experience in sales, account management, or customer-facing roles required.
- 2-3+ years of construction supply and rental equipment industry knowledge preferred.
Skills
- Sales
- Account Management
- Customer Service
- Relationship Building
- Upselling
- Cross-selling
- Procurement
- Billing
- Problem Solving
- Product Knowledge
- Construction Industry Solutions
Experience Level
- 3-5 years of experience in sales, account management, or customer-facing roles
- 2-3+ years of construction supply and rental equipment industry knowledge
Education Level
- Bachelor’s degree in business, construction management, marketing, or a related field, or equivalent experience required.
About the Company
- OES Equipment, part of the DPR Family of Companies, is seeking a Key Customer Account Sales Representative.
- DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets.
- Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
- Working at DPR, you'll have the chance to try new things, explore paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen.
- We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
- Explore our open opportunities at www.dpr.com/careers.