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About the Role
The Specialist, Collections is responsible for a high volume of correspondence to clients, updating client status information in the firm database, and comprehensive accounts receivable portfolio review. This position will also handle ad-hoc accounts receivable assignments and projects as needed.
Responsibilities
- Regularly communicate with lawyers regarding collection efforts and status of past due accounts.
- Work cooperatively and creatively with lawyers and administrative staff to collect past due accounts as effectively and timely as possible.
- Communicate directly with clients to obtain payment status, and/or resolve any issue that may require further research or communication with other firm departments.
- Collaborate with partners, lawyers, secretaries, and billing team to share and/or obtain relevant client information regarding payment of past due accounts.
- Audit important progress issues and/or problems and advise managerial staff.
- Analyze partner portfolios and internal financial reports by partner, office, and client to review potential collection issues.
- Review daily and reconcile posted client payments, deductions, and/or application issues on a daily basis.
- Enter updated information in systems regarding payment-related issues as communicated by client or billing partner.
Requirements
- Minimum three years of proven success in collections.
- Must have working knowledge of basic accounting principles.
- Strong attention to detail and proven ability to adapt to new systems quickly.
- Exceptional written and verbal communication skills.
- Proficient in MS Office products, including Excel and Word.
- Ability to respond calmly, efficiently, and effectively to clients and all levels of staff.
- Ability to quickly identify and analyze issues and problems; recommend and implement solutions; and respond effectively to inquiries.
- Ability to work discreetly with confidential information and situations.
- Must be able to work on several projects simultaneously.
- Must be energetic and self-motivated.
Skills
- Collections
- Accounting principles
- MS Office
- Excel
- Word
Location
- United States
Work Type
- Full-time
Experience Level
- Minimum three years of proven success in collections
Education Level
- Bachelors or Associate degree in Accounting or Finance preferred
Benefits
- Access to three medical insurance plans
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Pre-tax benefits such as health savings and flexible spending accounts
- 401(k) savings plan
- Profit-sharing plans if eligible
- Fertility benefits
- Commuter benefits
- Student loan assistance refinancing options
- Competitive paid time off plan (minimum of 20 days)
- Generous paid maternity leave
- Paid paternity leave (parental leave) (minimum of 14 weeks)
- Child care support through a back-up care program
- 11 Firm holidays
About the Company
- Norton Rose Fulbright is a highly regarded law firm that consistently receives recognition from Great Place to Work and Top Workplaces.
- Teams collaborate across regions, value new ideas and deliver meaningful client solutions.
- The firm embraces ambition, development and shared success.
- With more than 3,000 lawyers and 3,000 business services professionals working together across 50 offices worldwide, this global law firm provides a full range of legal services to leading corporations and financial institutions operating in key markets and sectors.
Equal Opportunity
- Norton Rose Fulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information.
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
- Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities.
- Norton Rose Fulbright US LLP will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.