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About the Role
CVS Health is seeking a senior individual contributor to shape and drive the product portfolio strategy for the Infrastructure, Security and Technology Solutions (ISTS) organization. This role focuses on creating connective tissue across engineering towers to improve how work gets done, treating the organization as the product. The goal is to establish a coherent product operating model, shared product vocabulary, and align investment to measurable value.
Responsibilities
- Develops and maintains portfolio artifacts for VP and Chief of Staff decision-making, including duplication analyses, capability maps, and intake flow views.
- Aggregates intelligence from adjacent functions into cross-VP portfolio views.
- Maintains continuous engagement with internal engineering communities to understand pain points, workflow patterns, and evolving needs.
- Operationalizes shared product vocabulary and operating model standards across PM teams.
- Builds shared reference materials that anchor decisions regarding terms, definitions, and frameworks.
- Differentiates between speeding up existing workflows and reimagining optimal operational standards.
- Leverages data and feedback loops to ensure strategy and execution reflect the work.
- Engages as a credible peer in technical discussions with senior engineers and architects.
- Champions adoption of portfolio practices and capabilities across executive leadership.
- Prioritizes user need and motivation, ensuring portfolio artifacts are consumable through existing engineering channels.
- Focuses on AI-enabled interfaces for accessible insights.
Requirements
- 7+ years in technical product management, product operations, or technical program work with engineering teams as primary collaborators.
- 3+ years of experience in large enterprise technology organizations (5,000+ engineering headcount preferred).
- 1+ year of experience influencing VP-level and engineering stakeholders without direct authority.
- 1+ year experience mapping and improving complex operational systems across multiple teams.
Skills
- Portfolio rationalization
- Capability mapping
- Process design
- Project-to-product change management
- Process improvement methodology (Lean, APQC)
- Product operations frameworks
- Building feedback loops
- Producing artifacts under ambiguity
- Using AI as part of product operations practice
- Shipping LLM-assisted workflows, agents, or skills
- Advanced oral and written communication skills
- Influencing stakeholders across levels
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Bachelor's degree and/or equivalent work experience
Salary/Compensations
- $106,605.00 - $260,590.00
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
About the Company
- CVS Health is building a world of health around every individual, aiming to shape a more connected, convenient, and compassionate health experience.
- The Digital, Data, Analytics & Technology (DDAT) organization runs one of the largest technology footprints in healthcare.
- Infrastructure, Security and Technology Solutions (ISTS) is the empowering layer underpinning all of DDAT's platforms, AI, infrastructure, security, and cloud services.
Equal Opportunity
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.