Clinical Care Specialist at Horizon Health Services | Erie County, NY, US | Rezi

Clinical Care Specialist at Horizon Health Services

Clinical Care Specialist

Horizon Health Services · Erie County, NY, US

1 weeks ago

Clinical Care Specialist

Horizon Health Services · Erie County, NY, US

7 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now
Resume preview

Tailor your resume to this Clinical Care Specialist role.

Rezi rewrites your resume against Horizon Health Services's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Clinical Care Specialist posting at Horizon Health Services — free, in seconds.

About the Role

Horizon is seeking a Clinical Care Specialist to provide care coordination, work with clinical teams, conduct toxicology tests, respond to crises, and manage patient records within the Mental Health and Substance Use field.

Responsibilities

  • Provide various forms of care coordination by relaying medication statuses with patient/counselor and following up on completion of releases, paperwork, and status update reports, and/or applications.
  • Work closely with multidisciplinary clinical teams.
  • Conduct toxicology tests with patients.
  • Respond to calls and walk-ins presenting at the clinic in crisis situations.
  • Review and flag patient records to ensure required updates are prepped and/or made timely.
  • Successfully complete internal training and credentialing process to perform approved clinical services such as educational and process group activities.
  • Relate to children/adolescents presenting with mental health and/or Substance use concerns, and their families of diverse ethnic, cultural, and socioeconomic backgrounds.
  • Interact with patients and families in a positive, supportive, and cooperative manner.
  • Complete records requests (disability requests/attorney requests/patient request, etc).
  • Monitor clinical and non-clinical data via internal Electronic Health Record (EHR), internal dashboards and reports, as well as regional informational health systems.
  • Provide support and triage to patients relative to the importance of following up with behavioral health and medical providers, as appropriate.
  • Offer support to patients being seen for medication only services.
  • Support the clinical treatment team including providers and clinicians, including follow-up and outreach for engagement purposes.
  • Participate in data collection with active patients.
  • Attend Clarence Treatment Court weekly.

Requirements

  • Experience working in a computerized office environment with word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms.
  • Willingness to learn new software applications.
  • Ability to sit for extended periods, alternate between standing and sitting.
  • Mobility required with repetitive wrist, hand, and finger movements.
  • Ability to handle light duties, occasionally lifting objects up to 20 pounds.
  • Endorses public health measures including vaccinations.

Skills

  • Word processing
  • Database management
  • Spreadsheet skills

Location

  • 6495 Transit Rd, East Amherst NY

Work Type

  • Full-time

Experience Level

  • 1 year of Behavioral Health or related experience (with Bachelor's degree)
  • 2 years of Behavioral Health or related experience (with Associate's degree)
  • 1 year of experience in a Horizon Health site (with Associate's degree)
  • 6 years of Behavioral Health or related experience (with High School Diploma)

Education Level

  • Bachelor's degree
  • Associate's degree
  • High School Diploma

Salary/Compensations

  • $19.50 - $21.00 per hour

Benefits

  • Supportive, team-based work environment
  • Seamless onboarding experience
  • Company Culture focused on teamwork
  • Diversity & Inclusion initiatives
  • Extensive training for personal and professional growth
  • Team building and community events
  • 401(k) program
  • Profit-sharing program
  • Student Loan Assistance ($600 per year)
  • 10% tuition discount at Capella University for employees and families
  • Paid time off
  • Paid holidays

About the Company

  • Horizon is a community where employees can thrive while making a meaningful impact.
  • Recognized as a Best Place to Work in NYS for 18 consecutive years.
  • Recognized as one of America’s Best Workplaces.
  • Fosters a culture where motivated teammates collaborate to make a difference.
  • Committed to equity, racial justice, and equal opportunity.

Equal Opportunity

  • Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values.
  • Upholds principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities.