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About the Role
MCHG is seeking a full-time Housekeeping Supervisor to assist the Operations Manager in overseeing daily housekeeping operations. This role is crucial for maintaining hotel cleanliness, comfort, and guest satisfaction, ensuring adherence to brand and safety standards.
Responsibilities
- Assist the Operations Manager oversee daily housekeeping operations including guest rooms, public areas, and back-of-house spaces
- Supervise, train, schedule, and support housekeeping team members
- Inspect guest rooms and common areas to ensure cleanliness, quality, and brand standards are met
- Manage staffing levels, daily room assignments, and team productivity
- Ensure proper use, storage, and inventory of cleaning supplies and equipment
- Coordinate with Front Desk and Maintenance regarding room status, priorities, and repair needs
- Address guest concerns related to cleanliness promptly and professionally
- Ensure compliance with all safety, sanitation, and company procedures
- Report maintenance, safety, or supply needs to hotel leadership
- Maintain a clean, organized, and safe housekeeping work environment
- Lead by example and promote a positive, respectful team culture
Requirements
- Previous hotel housekeeping experience required
- Supervisory or management experience preferred
- Strong attention to detail and commitment to cleanliness and quality
- Ability to lead, motivate, and train a diverse team
- Strong organizational, time-management, and communication skills
- Ability to work in a fast-paced environment and meet daily deadlines
- Availability to work weekends, nights, and holidays as needed
- Ability to stand, walk, bend, and lift up to 50 lbs
Skills
- Attention to detail
- Team leadership
- Training
- Organization
- Time management
- Communication
Location
- Onsite
Work Type
- Full-time
Experience Level
- Supervisory experience preferred
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k)
- Paid Time Off (PTO)
- Company Discounts
- Supportive, respectful work environment
About the Company
- MCHG is a hospitality company built on Fun, Family, Integrity, and Respect.
- We are committed to Positively Impacting Lives—for our guests and our team.
Equal Opportunity
- MCHG is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.