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About the Role
Accountable for the overall success of daily kitchen operations, exhibiting culinary talents, leading staff, and managing all food-related functions. Focuses on improving guest and employee satisfaction while maintaining the operating budget and ensuring sanitation and food standards are achieved.
Responsibilities
- Supervises and manages employees, overseeing all day-to-day operations.
- Ensures compliance with all Food & Beverage policies, standards, and procedures.
- Recognizes superior quality products, presentations, and flavor.
- Ensures compliance with food handling and sanitation standards.
- Follows proper handling and right temperature of all food products.
- Ensures employees maintain required food handling and sanitation certifications.
- Maintains purchasing, receiving, and food storage standards.
- Prepares and cooks foods of all types.
- Checks the quality of raw and cooked food products.
- Assists in determining food presentation and creates decorative food displays.
- Provides services that are above and beyond for customer satisfaction and retention.
- Manages day-to-day operations, ensuring quality, standards, and meeting customer expectations.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching.
- Observes service behaviors of employees and provides feedback.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings.
- Empowers employees to provide excellent customer service.
- Sets a positive example for guest relations.
- Achieves and exceeds goals, including performance, budget, and team goals.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Understands the impact of departments' operations on overall property financial goals.
- Trains employees in safety procedures.
- Identifies developmental needs of others and coaches, mentors, or helps them improve knowledge or skills.
- Identifies educational needs of others, develops training programs, and instructs others.
- Manages payroll administration.
- Brings issues to the attention of the department manager and Human Resources.
- Utilizes the Labor Management System for scheduling and tracking employee time and attendance.
- Reviews staffing levels to meet guest service, operational needs, and financial objectives.
- Participates in employee progress discipline procedures.
- Participates in the employee performance appraisal process.
- Participates in the development and implementation of corrective action plans.
- Provides information to supervisors, co-workers, and subordinates.
- Analyzes information and evaluates results to solve problems.
- Attends and participates in all pertinent meetings.
Requirements
- High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
- 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
Skills
- Interpersonal and communication skills
- Leadership skills
- Financial/business decision making
- Honesty/integrity
- Teamwork and cooperation
- Problem-solving
Experience Level
- 4 years experience in the culinary, food and beverage, or related professional area
- 2 years experience in the culinary, food and beverage, or related professional area
Education Level
- High school diploma or GED
- 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
About the Company
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
- At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting.
- Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening.
- They see business travel as an adventure because they see all travel as an adventure.
- Where others may settle for the usual, our guests see a chance to bring home a great story.
- We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests.
- In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.
- Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Equal Opportunity
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.