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About the Role

The Business Engagement Manager (BEM) at Genentech is a crucial link between the company and financial decision-makers in the healthcare ecosystem. They represent the Genentech product portfolio and play a vital role in connecting with customers, including large provider institutions, as well as internal stakeholders like senior leadership and squads. The BEM leverages their expertise in account and contract management to lead and influence customers, develop and administer provider contracts, and identify partnership opportunities. They work closely with the Director, Healthcare Market (HD) to ensure appropriate contract terms and compliance. The BEM's deep understanding of the healthcare environment helps them navigate the complexities of the ecosystem and the internal dynamics of product and customer priorities. They represent current and potential future contracted products within the designated ecosystem.

Responsibilities

Utilize advanced understanding of the contracting landscape and specific needs of provider healthcare systems and their financial decision-makers (FDMs) to identify and implement innovative win-win opportunities that support improved patient outcomes, lower costs, and improved quality of care.
Take accountability for provider contract administration within the ecosystem, including informing FDMs about contract eligibility and handling contract paperwork for provider onboarding.
Drive provider contract pull-through and communication within the ecosystem, ensuring that providers are informed about tier status, directional performance, and implications such as discounts and rebates.
Educate stakeholders about payer formulary status.
Play a critical account management role by independently engaging, influencing, and partnering with senior financial decision-makers and other FDMs within ecosystem practices and health systems.
Ensure a positive customer experience and perspective of Genentech as a partner and innovator.
Perform significant driving of either a company provided or personal vehicle.
Spend prolonged periods sitting.

Requirements

8 or more years cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry (e.g., payers, health systems), is required.
Advanced understanding of the contracting environment, encompassing the competitive landscape, economic/market factors, and legal/regulatory implications within the ecosystem.
Effective project management and administration of multiple complex contracts involving various stakeholders (internal and external).
Demonstrate strong collaboration, stakeholder management, and communication skills.
Proven inspiring, influencing, and leadership abilities applicable to both customer and internal audiences, including senior leadership.
Solid understanding of external laws, codes, and company policies in the healthcare industry.
Ability to work in an ambiguous environment undergoing a transformation, while maintaining a focus on operational excellence and detail orientation.
Ability to maintain a focus on operational excellence and detail orientation.
Motor vehicle record will be checked periodically for driving eligibility.

Skills

Account management
Contract management
Project management
Collaboration
Stakeholder management
Communication
Leadership
Analytical ability
Operational excellence
Detail orientation
Knowledge of IDN's
C-Suite experience
Discount and rebate programs
340B
GPO's
Specialty pharmacies
Payers

Location

Upstate NY Ecosystem (Buffalo to Albany and south to Binghamton and the southern tier)
Field based

Work Type

Field based
Overnight travel may be required

Experience Level

8 or more years

Education Level

Bachelor’s degree in Business, analytics or finance
MBA or other related graduate-level degree (Preferred)

Salary/Compensations

$158,600.00 – $294,600.00
Eligible to earn incentive compensation

Benefits

Benefits detailed at the link provided below.

About the Company

From the beginning, Genentech has been a team of highly dedicated, passionate individuals.
We are a place where people are united around a single purpose and an ambitious vision.
Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs.
Our goal is to compel the customer to act on behalf of their patients while showing great commitment to the rare disease community, whose support is key.
Utilizing innovative methods to identify patients who may benefit from treatment, we must take a highly strategic approach to patient access while assisting patients and their caregivers to navigate the healthcare system.

Equal Opportunity

Genentech is an equal opportunity employer.
It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence.
The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.