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About the Role
As a Kitchen Leader at Pret a Manger, you’ll ensure consistent food preparation to high standards, lead and inspire your team, and act as a role model. You will maintain a safe and clean kitchen, manage stock, complete administrative tasks, oversee shift performance, and resolve issues to ensure customer satisfaction.
Responsibilities
- Ensuring the consistent preparation of delicious food that meets high standards
- Leading and inspiring your team to deliver excellence every day
- Acting as a role model, promoting Pret’s core values
- Maintaining a safe, clean, and compliant kitchen environment
- Managing stock counts
- Completing administrative tasks accurately
- Overseeing shift performance
- Resolving issues quickly
- Ensuring every customer enjoys a fresh and satisfying experience
Requirements
- Be kind, honest and generous
- Bring genuine warmth and your authentic self to work
- Share passion for exceptional customer service
- Spread joy every day
- Lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy
Skills
- Food preparation
- Team leadership
- Customer service
- Stock management
- Administrative tasks
Location
- 9/10 Charterhouse Buildings, Goswell Rd, London EC1M 7AN GBR
Work Type
- Full time
- 35 hours per week
Experience Level
- Team leadership experience
- Experience in driving team performance
- Experience in protecting profit
- Experience in keeping customers happy through high standards and great energy
Education Level
- Apprenticeships Level 3
Salary/Compensations
- £15.35 per hour (inclusive of mystery shopper bonus)
- Earn an extra £5 per hour for any shift started between 3-5am
Benefits
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Life Assurance at 3x annual salary
- Virtual GP
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership (50% off food and up to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours
- Comfy free shoes to wear on shift
- Opportunities for learning
- Fully funded professional qualifications
- Internal transfer opportunities
About the Company
- Pret is where passionate, hardworking, wonderful people find the confidence and skills they need to grow and choose their unique paths.
- 80%+ of our Managers and 20% of our Support Centre teams started on the shop floor.
- We are proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.
- We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us.
- Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
- Our values: Happy Teams Happy Customers, Amazing Standards Every day, Never Standing Still, Doing The Right Thing.
Equal Opportunity
- Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.
- Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.