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About the Role
This is a hands-on operations internship at an early-stage healthtech startup in Berlin, focusing on automating operations with real ownership from day one.
Responsibilities
- Own the end-to-end customer experience, including onboarding, appointment scheduling, results communication, and retention.
- Coordinate day-to-day operations with partner laboratories, phlebotomy clinics, and supplement manufacturers across Europe.
- Build and maintain internal automations and workflows using tools such as n8n, Notion, Linear, Airtable, and scripting.
- Perform hands-on kit-packaging operations and deliver B2B customer support.
- Design and scale operational playbooks to serve more customers without proportional headcount growth.
Requirements
- 0 to 2 years of experience in an operations, automation, or builder-oriented role.
- Fluent German speaker, required for coordinating with laboratories, clinicians, customers, and the local team.
- Hands-on experience building automations or workflows with no-code and low-code tools such as n8n, Make, Zapier, Notion, Airtable, or Linear.
- Comfort owning end-to-end processes independently.
- An automation-first mindset, the instinct to eliminate manual work rather than administer it.
- Available for a 3 to 6 month internship with genuine intent to convert to full-time.
- Valid EU or EEA work authorization; visa sponsorship is not available.
- Willingness to work on-site in Berlin five days per week.
Skills
- n8n
- Notion
- Linear
- Airtable
- scripting
- Make
- Zapier
Location
- Berlin, Germany
Work Type
- On-site
- Internship
- Full-time (potential conversion)
Experience Level
- Internship (0-2 years experience)
Salary/Compensations
- 30,000 to 36,000 EUR annually