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About the Role
Klaviyo is scaling fast following its public offering in 2023. This role offers a unique opportunity to lead and build the Order to Cash (O2C) foundation for a rapidly growing company. The Finance Technology Systems team, part of G&A Systems within Global Technology Solutions (GTS), is responsible for designing, operating, and improving the applications and workflows that manage the company's finances, risk, and reporting at scale. This position reports to the Director, G&A Systems and leads the team responsible for Finance Technology Solutions.
Responsibilities
- Lead Enterprise and International Expansion capabilities for O2C to drive revenue uplift.
- Own the O2C technology roadmap, translating business requirements into functional and technical designs.
- Integrate CPQ to NetSuite and deliver scalable Enterprise capabilities.
- Analyze the O2C systems landscape and recommend future enhancements.
- Ensure high code quality through rigorous testing and build processes.
- Own SOX, controls, and audit readiness for Finance systems.
- Design, implement, and operate IT General Controls (ITGCs) across O2C applications.
- Simplify and automate controls and evidence collection for more reliable and predictable audits.
- Lead AI-native transformation within Finance, identifying and delivering AI use cases across the O2C workflow.
- Partner with AI and data platform teams and Finance Engineering to embed AI into core Finance processes.
- Design and optimize core Finance processes and systems in collaboration with Controllership, Tax, and Treasury leaders.
- Ensure ERP and other SaaS O2C applications are configured, integrated, and operated for accurate and timely financial close, scalable revenue and billing, and high-quality data.
- Serve as the primary technology partner for Controller and Finance leadership on systems, data, and process topics.
- Represent Finance Technology Systems in executive forums and cross-functional initiatives.
Requirements
- 10+ years in enterprise or business systems with significant ownership of Finance technology at a tech or SaaS company.
- 4+ years of experience specifically in Order to Cash (O2C) responsibilities.
- Practical SOX ITGC experience and a proven track record working with Internal Audit and external auditors.
- Solid understanding of enterprise-led growth and international expansion system requirements.
- Hands-on experience with ERP and Finance application architecture (NetSuite/Oracle, Avalara, Zuora, or similar).
- Experience with integration patterns and Finance data flow across modern tech stacks.
- Ability to deliver business outcomes by partnering with a strong engineering team with an AI build-first mentality.
- Experience building or scaling AI and automation in Finance workflows (reconciliations, invoice processing, forecasting prep).
- Ability to create structure in ambiguous environments and align Finance and engineering stakeholders.
Skills
- Order to Cash (O2C) application landscape management
- Financial systems integration (CPQ to NetSuite)
- SOX compliance and IT General Controls (ITGCs)
- AI and automation in Finance workflows
- ERP and Finance application architecture
- Integration patterns
- Product design and roadmapping
- Stakeholder management
Location
- US Locations
Work Type
- Onsite
- Remote
- Hybrid
Experience Level
- 10+ years in enterprise or business systems
- 4+ years in O2C
Salary/Compensations
- $140,000—$210,000 USD
Benefits
- Participation in the company’s annual cash bonus plan
- Variable compensation (OTE) for sales and customer success roles
- Equity
- Sign-on payments
- Comprehensive range of health, welfare, and wellbeing benefits
About the Company
- Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable.
- We see limitless potential for our technology to nurture personalized experiences in ecommerce and beyond.
- We are looking for ambitious and collaborative teammates who stay focused on delighting our customers.
- We offer a welcoming environment where you can be your whole self and provide support with generous benefits.
Equal Opportunity
- Klaviyo is committed to a policy of equal opportunity and non-discrimination.
- We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
- AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop).
- We provide accommodations as needed.