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About the Role
Upscale Remodeling is seeking a leader with a passion for high-quality work and a desire to complete jobs on time and on budget to manage their residential production department. This is an opportunity to bring your knowledge, skills, and mentorship to a well-established company where you will be valued and appreciated.
Responsibilities
- Oversee, supervise, and manage the entire residential production department.
- Provide active oversight of the production team, ensuring each member understands their responsibilities, performs work to Upscale Remodeling’s standards, and contributes to a team culture.
- Coach and mentor production staff to continually improve capabilities.
- Work proactively with direct reports, team members, and alliances to review, approve, organize, and produce remodeling projects.
- Review construction drawings, and write scopes of work, specifications, contracts, and drawing notes.
- Create and manage project and employee schedules.
- Hold production meetings as necessary.
- Effectively communicate with all team members, including employees, clients, vendors, and trade partners.
- Operate project management software (BuilderTrend) and MS Office software (Word, Excel, Outlook, etc.), continuously learning new updates and program improvements.
- Manage/control job costs to meet or beat estimated costs.
- Troubleshoot and solve production-related issues as they arise.
- Assist with the hiring process, evaluating and making recommendations for advancement and termination of team members.
- Assist in pre-production project development and design phase as the construction and scheduling expert.
- Produce projects on budget, on schedule, and at or above the expected level of quality.
- Maintain excellent client relationships and high satisfaction levels.
- Build and maintain a skilled, productive, and motivated production team with high morale.
Requirements
- Demonstrated experience managing residential construction projects from start to finish, including planning, scheduling, budgeting, subcontractor coordination, material procurement, quality control, and project closeout.
- Experience coordinating the day-to-day activities of the production team, subcontractors, vendors, and clients to keep projects moving efficiently and on schedule.
- Ability to anticipate potential issues, resolve problems, and adjust schedules and resources as project needs change.
- Experience directly managing staff, with individual employees reporting to you.
- Responsibility for managing the individual needs, concerns, performance, and schedules of team members, including PTO, project assignments, workload, and other scheduling needs.
- Ability to review architectural drawings and determine how the project should be built in the field.
- Ability to understand project details, anticipate construction challenges, determine appropriate building methods and sequencing, and develop practical solutions consistent with the design intent.
- Ability to develop clear, accurate scopes of work that define required construction activities, materials, and project-specific details.
- 8+ years of experience in residential remodeling, with extensive knowledge and demonstrated proficiency across all phases of construction.
- Strong understanding of building codes, foundation layout, framing, exterior siding and trim, cabinetry, interior trim, finish work, and the construction methods and procedures required to successfully execute complex remodeling projects.
- Comfortable using technology as an integral part of the job and willing to continually learn and adopt new software, apps, and digital tools.
- Strong computer skills, including proficiency with Microsoft Office applications (Word, Excel, Outlook), web-based platforms, email, and project management software.
- Strong eye for quality and craftsmanship, with the ability to establish, maintain, and continuously evaluate production standards.
- Ability to strategically prioritize projects and production work, determine appropriate project start dates, and allocate staff and resources accordingly.
- Ability to balance competing deadlines, staffing availability, project requirements, and company priorities to maintain an efficient and realistic production schedule.
- Authority to own and maintain the master production schedule and determine when projects can realistically begin.
- Ability to work closely with the sales team to establish accurate client expectations and communicate start dates based on staffing, workload, project requirements, and profitability.
- Comfortable leading conversations about competing sales priorities and existing commitments.
- Ability to make decisions that increase production efficiency and reduce any negative impact on company revenue.
- Maintain a valid driver’s license and state-required auto insurance.
Skills
- Project Management
- Project Coordination
- Staff Management
- Scheduling
- Construction Planning
- Scope Development
- Residential Remodeling
- Technology Adaptability
- Computer Skills
- Microsoft Office (Word, Excel, Outlook)
- Project Management Software (BuilderTrend)
- Quality Control
- Production Planning
- Prioritization
- Communication
Location
- Ithaca, NY
Work Type
- Full Time
Experience Level
- 8+ years of experience in residential remodeling
Salary/Compensations
- $90,000 - $110,000 Depending on Experience
Benefits
- Vehicle Allowance
- Tool Allowance
- Paid Time Off
- Health Insurance
- Health Insurance Opt-Out Benefit
- Retirement Plan
- Paid Company Holidays & Closures
- Floating Holidays
- Long-Term Disability Insurance
- Training & Professional Development
- Direct Deposit
About the Company
- Upscale Remodeling is a well-established (over 30 years), well-respected residential remodeling company.
Equal Opportunity
- We are an Equal Employment Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, creed, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, military or veteran status, marital or familial status, genetic information, or any other characteristic protected by applicable federal, New York State, or local law.