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About the Role

Lead a team of analysts responsible for the analytical backbone of the Operations Department, managing performance understanding and driving AI-first initiatives. This is a hands-on role with a balance of team leadership and direct analytical work.

Responsibilities

Manage, coach, and develop a team of 2-3 analysts, including goal setting, feedback, performance management, and career development.
Set and hold the technical and analytical bar for the team's output through direct review of SQL, dbt models, dashboards, and analyses.
Manage day-to-day prioritization of the team's stakeholder requests, escalating tradeoffs and resourcing decisions as needed.
Lead complex, cross-functional analytical initiatives end-to-end, from ambiguous business problems to decision-ready recommendations.
Diagnose root causes in the data and translate them into concrete recommendations.
Lead scenario analysis and impact sizing for product initiatives, operational changes, and staffing decisions.
Set standards and guide the team's approach to Ops dashboards and reporting, ensuring clear visibility into performance.
Present findings to operational stakeholders and senior leadership, defending methodology.
Own the quality and reliability of dbt models and analytical datasets maintained by the Ops Analytics team.
Partner with central data teams on upstream pipelines and data-platform needs, representing Ops requirements.
Replace recurring manual data pulls with maintainable reporting, automation, and alerting.
Partner with leadership on the Ops analytics AI roadmap, contributing to use-case prioritization, data readiness, and validation.
Ensure the team provides trusted data, metrics, and evaluation frameworks to support agent development.
Track and report on the performance of deployed agents against agreed-upon Ops goals.
Establish where AI can be trusted in analytical workflows and where human review is necessary.

Requirements

6+ years in analytics, business intelligence, data analytics, or strategic operations.
2+ years directly managing analysts as direct reports, including performance management, hiring, and career development.
Advanced, hands-on SQL proficiency, including writing, QA, and optimizing complex queries.
Working fluency in dbt, including building and reviewing models and making sound design decisions.
Demonstrated experience owning complex, cross-functional projects end-to-end.
Experience building and maintaining dashboards in Sigma, Tableau, or a comparable tool.
Strong stakeholder management skills, with the ability to communicate complex problems clearly to senior leaders.
High attention to detail, with a proven ability to catch data quality issues.
Ability to propose alternative approaches when data warrants it.

Skills

SQL
dbt
Dashboarding (Sigma, Tableau, or comparable)
Stakeholder Management
Data Analysis
Root Cause Analysis
Scenario Analysis
AI/ML Support (preferred)
Python (preferred)
Operational KPIs (preferred)

Location

Remote

Work Type

Full-time

Experience Level

Manager
6+ years analytics/BI/data analytics/strategic operations
2+ years direct management

Education Level

Bachelor's degree in Analytics, Computer Science, Statistics, Economics, or a related field (preferred)

Salary/Compensations

$117,000—$170,000 USD

Benefits

Full-time employment benefits

About the Company

Fanatics is building a leading global digital sports platform, igniting fan passions and maximizing reach for sports partners through Fanatics Commerce, Collectibles, and Betting & Gaming.
The company offers products and services across buying, collecting, and betting, with an established database of over 100 million global sports fans.
Fanatics has a global partner network of approximately 900 sports properties, 2,500 athletes and celebrities, and over 2,000 retail locations including Lids.
Over 22,000 employees are committed to enhancing the fan experience globally.

Equal Opportunity

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