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About the Role
The Program Director is responsible for ensuring all elements of social practice are available to the membership and that social practitioners have adequate support, training, and supervision to provide effective quality services. This role embodies the values of the clubhouse model, demonstrating fierce optimism, professional curiosity, and a communitarian approach to partnerships and engagement.
Responsibilities
- Perform all elements of Social Practice (member engagement, social design, relationship development, continuous assessment & therapeutic intervention, and management of transitional environments) with the membership.
- Support and develop a therapeutic community based on Social Practice and the International Standards for Clubhouse Programs.
- Supervise and mentor other social practitioners.
- Manage the program’s budget, data collection, scope of service requirements, and overall administration.
- Coordinate schedules, responsibilities, caseloads, and evaluations of social practitioners.
- Ensure the program's meaningful participation in supporting the clubhouse community and Fountain House's overall mission.
- Actively participate in programmatic decision-making forums.
- Maintain compliance with government agency requirements, company policies, and procedures.
- Promote and support the clubhouse community and Social Practice internally and externally.
- Demonstrate flexibility by interchanging with other staff, adjusting work hours as needed, and participating in organizational forums, events, and external meetings representing Fountain House.
- Ensure the program is properly staffed, including hiring.
- Perform related duties as assigned by Senior Director of Programming & Housing.
Requirements
- Excellent verbal and written communication skills.
- Basic computer proficiency (MS Office – Word, Excel, AWARDS and Outlook).
- Ability to work under pressure and meet deadlines while maintaining a positive outlook and providing exemplary customer service.
- Ability to manage a team of staff and members and complete assignments within given parameters.
- Ability to effectively handle crises in a supportive and professional manner.
- Demonstrated mastery of the techniques of Social Practice.
- Thorough understanding of Social Practice and the Clubhouse model.
Skills
- Social Practice
- Clubhouse model
- Budget management
- Data collection
- Team management
- Crisis management
- Communication
- Customer service
Location
- Onsite
Work Type
- Full-time
Experience Level
- 3 years outside supervisory experience
Education Level
- Master’s degree or equivalent preferred
- Undergraduate degree or equivalent combination of training and experience required
- Completion of Leadership Accelerated Program
Salary/Compensations
- $85,000 per year
Benefits
- Mentorship
- Training
- Career development opportunities
About the Company
- Fountain House believes in the power of community to transform the lives of individuals with serious mental illness.
- The Fountain House model has been replicated in over 300 locations worldwide.
- Fountain House is committed to reducing social isolation, advocating for mental health policy change, and driving solutions that empower members.
- Fountain House offers a comprehensive Community System of Care, including Clubhouses, Care Management, Home and Community Based Services, and housing programs.
- Fountain House is a movement transforming mental health care through research, advocacy, and community.
Equal Opportunity
- Fountain House, Inc. is an Equal Opportunity Employer.
- At this time Fountain House, Inc. is not able to sponsor visas.