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About the Role
As a Clinical Coordinator at Phoenix House, you will provide training, coaching, and competency development for Recovery Support Specialists, counselors, licensed clinicians, prescribers, and other clinical staff, tailored to their roles and scopes of practice. Join a dynamic team dedicated to creating a healthy, addiction-free world and help build a healthier, addiction-free future together.
Responsibilities
- Provide on-site orientation and onboarding training for new clinical staff and interns across substance use disorder residential programs.
- Deliver and help develop ongoing skills-based trainings, refreshers and in-services based on program needs, and clinical guidance.
- Provide education and skills development in evidence-based practices including motivational interviewing (MI), cognitive behavioral therapy (CBT), trauma informed care and person-centered care, de-escalation, engaging clients, and crisis intervention.
- Provide hands-on training in individual counseling and group facilitation, clinical assessments, and treatment planning and discharge planning.
- Use role-play and case-based learning to demonstrate, observe, coach, and provide feedback to the clinical team.
- Provide on-site coaching, observation, and feedback to the clinical team on a regular basis.
- Partner with clinical, medical, compliance/quality teams to ensure education is consistent with the organizations guidance, policies/procedures, and standards of care, and clinical program requirements/expectations.
- Develop and deliver trainings based on needs identified from quality or compliance treatment gaps.
- Participates in audit reviews and assists the Clinical Directors/Clinical Supervisors with reviewing charts and data within the program as needed in conjunction with the compliance team.
- Coordinate needs of the residential community with leadership team.
- Maintain an on-site presence across the residential treatment programs to promote continuous learning.
Requirements
- Familiarity with OASAS / OMH regulations and those of other relevant bodies (i.e., housing providers, Department of Social Services, etc.).
- Experience in residential setting preferred.
- Great organization.
- Ability to multi-task in challenging environment.
- Great leadership skills.
- Effective communication skills.
- Excellent time management.
- Ability to work under pressure.
- Must be punctual and dependable.
- Knowledge of Microsoft Office Suite and Arize.
Skills
- Leadership
- Initiative
- Ethical Practices
- Judgment
- Relationship Management
- Emotional Intelligence
- Professional Boundaries
- Global and Cultural Awareness
- Critical Evaluation
- Problem Solving
- Decision Making
- Communication
- Teamwork
- Crisis Management
- Technical Capacity
Location
- Hauppauge, NY
Work Type
- Full Time
- On-site
Education Level
- Masters Degree in Social Work or Mental Health Counseling
- Active licensure in the state of NYS required: LMHC, LMSW
- Preferred LCSW
Salary/Compensations
- $80,000.00 - $90,000.00 Salary/year
Benefits
- 100% employer-paid medical insurance for all eligible employees and their dependents
- 10 Paid Holidays
- Paid vacation, sick time, personal and wellness time
- Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
- Pet insurance, legal support, and other supplemental insurance
- Generous tuition reimbursement program
- 403(b) retirement plan
About the Company
- Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery.
- We provide treatment, housing, and support services for our clients and their families.
- Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness.
- By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.