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About the Role

As a Senior Digital Learning Experience Designer on the Learning & Inclusion team, you will create learning experiences that foster growth, belonging, and peak performance for all Spotify band members. You will combine instructional design, visual design, storytelling, and L&D expertise to build inclusive and effective experiences at scale, partnering on company-wide initiatives.

Responsibilities

Lead the end-to-end design of learning experiences, from needs analysis and curriculum architecture through development, launch, and evaluation.
Partner with subject-matter experts and stakeholders to identify performance needs and turn them into clear learning objectives and practical solutions.
Design learning journeys across live, digital, blended, and self-directed formats using evidence-based learning principles.
Create engaging learning materials, including eLearning, facilitator guides, participant resources, job aids, presentations, and micro-learning experiences.
Use visual design and storytelling to make complex ideas clear, memorable, and engaging while creating experiences that feel unmistakably Spotify.
Build interactive digital learning experiences using AI-assisted workflows and authoring tools such as Articulate Storyline or Rise, Adobe Captivate, or similar platforms.
Design inclusive learning experiences that reflect different perspectives, reduce barriers to participation, and support a culture of belonging.
Pilot and iterate on learning experiences using learner feedback, stakeholder input, and performance data.
Define meaningful measures of success and evaluate learning effectiveness, knowledge transfer, learner experience, and behavior change.
Manage multiple learning projects from initial scoping through delivery while creating clarity around priorities, timelines, and stakeholder expectations.
Explore emerging approaches in learning design, including AI-assisted authoring and adaptive learning, and apply them where they can meaningfully improve the learner experience.

Requirements

5+ years of professional instructional design experience.
Portfolio demonstrating thoughtful work across multiple learning formats.
Apply learning science principles such as cognitive load, retrieval practice, spaced learning, and adult learning theory to practical design decisions.
Uncover learning and performance needs, translate them into measurable objectives, and design learning journeys that build knowledge and skills over time.
Create meaningful practice through scenarios, simulations, assessments, and other interactive experiences rather than relying on passive content.
Strong visual and UX design judgment, understanding how typography, hierarchy, layout, and visual storytelling can make learning clearer and easier to navigate.
Experience with rapid authoring tools such as Articulate 360, Captivate, Lectora, or similar platforms.
Experience with design tools such as Figma, Adobe Creative Suite, Canva, or equivalent.
Create clear storyboards, scripts, facilitator guides, and supporting materials that help others confidently deliver consistent learning experiences.
Use learner feedback and data to evaluate effectiveness, iterate on your work, and connect learning experiences to meaningful outcomes.
Communicate complex ideas clearly and collaborate effectively with subject-matter experts, leaders, and cross-functional partners.
Comfortable navigating ambiguity, balancing multiple priorities, and taking ownership from an early idea through a polished learning experience.
Experience in areas such as inclusive learning design, leadership development, learning technology, short-form learning video or animation, LMS/LXP platforms, or SCORM/xAPI.
A degree in instructional design, learning sciences, education, human-computer interaction, or a related discipline, or equivalent practical experience.

Skills

Instructional Design
Visual Design
Storytelling
Learning and Development
Articulate Storyline
Articulate Rise
Adobe Captivate
Figma
Adobe Creative Suite
Canva
SCORM
xAPI

Location

New York

Work Type

Hybrid
Remote

Experience Level

Senior

Education Level

Degree in instructional design, learning sciences, education, human-computer interaction, or related discipline, or equivalent practical experience.

Salary/Compensations

$87,000 – $125,000 USD

Benefits

Health insurance
Six-month paid parental leave
401(k) retirement plan
Monthly meal allowance
23 paid days off
Paid flexible holidays
Paid sick leave

About the Company

Spotify is an equal opportunity employer.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone.
We have ways to request reasonable accommodations during the interview process and help assist in what you need.
If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.

Equal Opportunity

You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones.
Our platform is for everyone, and so is our workplace.
The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking!
So bring us your personal experience, your perspectives, and your background.
It’s in our differences that we will find the power to keep revolutionizing the way the world listens.