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About the Role
JETSET Pilates is seeking an exceptional General Manager (GM) to launch and lead their new studio at Columbus Circle. This hands-on role involves leading a team, managing sales and operations, and ensuring an elevated client experience that aligns with the brand's high-energy, modern-luxury standard. It's an opportunity to lead a dynamic new studio in New York City.
Responsibilities
- Lead all aspects of daily studio operations and uphold JETSET’s premium standard
- Hire, train, and motivate a high-performing team
- Drive membership sales, renewals, and retention
- Track, manage, and achieve studio performance objectives
- Oversee scheduling, staffing, and facility upkeep
- Deliver a polished, hospitality-driven client experience
- Build community partnerships, lead local marketing initiatives, and increase brand awareness
- Monitor the studio’s social media platforms
- Personally lead classes each week
- Assist with new studio openings
Requirements
- Prior management experience in fitness or other relevant industries (e.g., hospitality, food and beverage, retail)
- Organized, detail-oriented, and adaptable in a fast-paced setting
- Clear, confident communicator with polished presence
- Proven record of leading teams, driving sales, and hitting targets
- Motivational leader with accountability and high emotional intelligence
- Passionate about health, fitness, and exceptional service
- Tech-savvy and proficient with POS systems (MindBody experience preferred), other office software (e.g., Google Workspace, Microsoft Office, Slack, etc.), and social media platforms
- Flexible availability, including some early mornings, evenings, weekends, and holidays, to support business needs
- Ability to lift a minimum of 30 pounds and kneel, bend, reach, climb, and stand for long durations of time
- Enthusiasm for the JETSET brand
Skills
- Sales
- Operations management
- Team leadership
- Client experience
- Marketing
- Social media management
- POS systems
- Google Workspace
- Microsoft Office
- Slack
Location
- Columbus Circle, New York City
Work Type
- Full-time
Experience Level
- Management experience
Education Level
- Certification or education in fitness (group fitness, personal training, physical therapy, etc.)
Salary/Compensations
- $70,000 per year base salary
- Quarterly bonus eligibility based on monthly performance goals (target $10,000 per year with opportunity up to $20,000)
Benefits
- Monthly healthcare stipend available upon request
- Flexible PTO
- Free JETSET membership
- 40% off all JETSET retail
About the Company
- JETSET Pilates is where high-energy movement meets modern luxury.
- Rooted in Miami and now expanding through New York City, our studios deliver a 50-minute full-body, high-intensity Pilates experience in a sleek, elevated space that feels like a first-class escape.
- Every detail, from the instruction, DJ-curated playlists, and premium equipment to the studio atmosphere, is designed to inspire results, confidence, and community.
Equal Opportunity
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- Employment decisions are based on qualifications, merit, and business needs.
- We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, or disability status.