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About the Role

As an Accommodations Partner, you will own the end-to-end reasonable accommodation process, ensuring employees and candidates receive fair, compliant, and thoughtful support. You will serve as the subject matter expert on complex, high-stakes accommodation requests and applicable disability law, leading the interactive process and partnering with various internal and external teams to identify effective solutions. This role involves balancing hands-on casework with process-building to scale the function globally.

Responsibilities

Serve as the primary point of contact for reasonable accommodation requests from U.S.-based employees and candidates, leading the interactive process from initial request through resolution.
Partner directly with employees, managers, People Partners, and recruiters to understand functional limitations, evaluate potential accommodations, and reach determinations.
Own accommodation requests from employees and candidates outside of the United States, serving as the initial point of contact and primary owner, in partnership with regional People Partners and Employment Legal.
Own complex, high-stakes, or legally ambiguous accommodation requests personally, while providing guidance to People Partners and managers on more straightforward cases.
Partner closely with the internal Benefits team on accommodation requests intersecting with leave, disability, or benefits eligibility.
Interface with external partners, including accommodation platform vendors, to support timely and accurate case review.
Build scalable, repeatable processes and documentation for accommodation requests across regions.
Develop frameworks that support consistent, defensible decision-making while remaining responsive to the nuance of individual cases.
Own education strategy for accommodations best practices, delivering training and guidance to People Partners, managers, and interviewers.
Ensure accommodation requests, supporting materials, and determinations are documented and handled appropriately, maintaining accurate records, files, and confidentiality.
Track accommodation metrics and trends to identify patterns, inform policy decisions, and proactively flag systemic issues or risk areas.

Requirements

Deep working knowledge of the ADA and applicable state disability accommodation laws, and experience applying that knowledge to real accommodation processes and decisions, including a full understanding and working knowledge of the interactive process.
Demonstrated experience independently managing complex, high-stakes, or legally sensitive accommodation cases.
Skilled at managing highly sensitive medical and disability-related information with discretion, empathy, and sound judgment.
Excel at communicating clearly and building trust with employees, managers, and HR at all levels.
Comfortable with ambiguity and can create structure where none exists.
Care deeply about fairness, equity, and creating an accessible, supportive workplace.
Comfortable working in a fast-paced environment.

Skills

Discretion
Empathy
Sound judgment
Clear communication
Building trust
Managing ambiguity
Creating structure
Fairness
Equity
Collaboration

Location

San Francisco

Work Type

Hybrid

Experience Level

5+ years of progressive experience managing reasonable accommodation requests
Experience managing international accommodation requests or familiarity with multi-country accommodation frameworks
Background working at technology companies or startups
Experience helping build or scale an accommodations function

Education Level

Bachelor’s degree or an equivalent combination of education, training, and/or experience
A field relevant to the role as demonstrated through coursework, training, or professional experience

Salary/Compensations

$245,000—$310,000 USD

Benefits

Competitive compensation
Benefits
Optional equity donation matching
Generous vacation
Parental leave
Flexible working hours
Lovely office space

About the Company

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems.
We want AI to be safe and beneficial for our users and for society as a whole.
Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
We believe that the highest-impact AI research will be big science.
At Anthropic we work as a single cohesive team on just a few large-scale research efforts.
We value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles.
We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science.
We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time.
Anthropic is a public benefit corporation headquartered in San Francisco.

Equal Opportunity

We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed.
Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.
We think AI systems like the ones we're building have enormous social and ethical implications.
We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.