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About the Role
This role supervises daily Front of House operations, acting as a liaison between staff and store leadership. It involves managing daily tasks, ensuring compliance, coaching staff, and maintaining a customer-ready environment.
Responsibilities
- Supervise daily Front of House operations and act as a liaison between staff and store leadership.
- Perform opening and closing procedures and ensure all assigned duties are completed accurately.
- Manage and delegate daily Front of House tasks, staff placement, breaks, customer flow, and floor coverage.
- Ensure compliance with company policies, procedures, and all applicable state and local regulations.
- Coach staff on customer service, sales performance, product knowledge, and store expectations.
- Assist leadership with scheduling vendor activations and serve as a point of contact for vendor coordination and communication.
- Maintain vendor relationships without purchasing authority or responsibility for financial decisions or agreements.
- Maintain a clean, organized, and customer-ready Front of House.
- Maintain full availability, including nights, weekends, holidays, high-volume days, and product drops.
- Communicate staffing, operational, and customer concerns to store leadership.
- Meet the physical requirements of the position for extended periods.
- Other duties as assigned by management.
Requirements
- Previous retail and/or cannabis management experience required.
About the Company
- The Flowery IS UNITED BY OUR VISION, MISSION, & VALUES
- Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
- Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
- Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
Equal Opportunity
- The Flowery is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual attention, gender identity, national origin, veteran, or disability status.