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About the Role
The Director of Sales, Technology Delivery is responsible for originating and closing API integration, software engineering, and systems implementation engagements. This role requires strong technical commercial fluency and the ability to sell engineering outcomes while maintaining alignment with architectural feasibility and delivery capacity.
Responsibilities
- Build and manage a qualified pipeline of enterprise technology delivery opportunities from prospecting through close across 3PLs, retailers, and enterprise clients.
- Lead early discovery around business objectives, user needs, existing systems, technical constraints, delivery priorities, and investment rationale.
- Own pricing, proposal development, and negotiation.
- Partner closely with FIQ’s architecture, product, engineering, delivery, consulting, and executive teams to shape pursuits, validate solution fit, and present a credible delivery path to clients.
- Shape opportunities across product strategy, custom software, modernization, architecture, integrations, data platforms, AI-enabled solutions, and ongoing product development.
- Identify cross-sell opportunities across consulting and implementation.
- Maintain ongoing client relationships.
Requirements
- A strong record of achieving revenue targets through the sale of technology delivery, custom software, digital transformation, modernization, or related technical services.
- Experience in a technology services, digital engineering, supply chain technology, cloud, data, AI, enterprise implementation, or consulting environment where the sale required both commercial discipline and technical fluency.
- A consultative sales approach focused on business outcomes, transformation value, and long-term client impact rather than staff augmentation, rate-card selling, or transactional project placement.
- Practical fluency across modern application development and relevant areas such as architecture, cloud, APIs and integrations, data, AI, user experience, or platform modernization.
- Strong judgment about when to recommend discovery, assessment, roadmap, pilot, initial build, or a broader transformation program.
- A demonstrated ability to create new pipeline, open enterprise relationships, manage multi-stakeholder pursuits, and close complex services opportunities.
- Executive presence and the ability to communicate technical concepts in clear business language.
Skills
- API integration
- Software engineering
- Systems implementation
- Technical commercial fluency
- Architecture
- Cloud
- APIs and integrations
- Data
- AI
- User experience
- Platform modernization
- Product strategy
- Custom software
- Digital transformation
- Modernization
- Supply chain technology
Location
- Toronto, ON
Work Type
- Onsite/Hybrid
- Full-Time
Experience Level
- Director
Salary/Compensations
- Base: $160k–$180K CAD per year
- OTE: Up to 50% of base, paid on hitting targets
Benefits
- Comprehensive health and dental coverage for you and your family
- Competitive paid time off and flexible leave policies
- Retirement savings programs and employer contributions
- Dedicated learning and development budget
- Remote and hybrid work options
- Equipment allowances
- Internet reimbursements
- Business travel coverage
- Employee stock options (ESOP), where applicable.
About the Company
- Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
- We work at the intersection of strategy, operations, and technology, where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
- Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
- If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.
Equal Opportunity
- Fulfillment IQ is a people-first company built on trust, collaboration, and ownership.
- We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace.
- We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.